Job Description

Organizational Strategic Development Facilitator

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KSCS is seeking an experienced and skilled individuals to develop, implement and facilitate the strategic objectives of KSCS. Under the guidance and support of the Team Leader of Organizational Strategic Development (OSD), the Organizational Strategic Development Facilitator (OSDF) plays a pivotal role in fostering a compassionate, inclusive, and trauma-sensitive Strategic Development Services environment within the organization. This position is responsible for coordinating projects and providing sound project management. Facilitates strategic planning processes to increase organizational effectiveness. Ensures organizational performance and effectiveness by processing analysis and improvement initiatives (change management & evaluation), as well as develops methods for measuring the effectiveness of all programs that support organizational development.


Department: Organizational Support Services


Duration: Indefinite full-time position, with a six (6)-month probationary period.


Salary: Starting at $33.68/hour


Schedule: 35 hrs/week; must be willing to work flexible hours as necessary.


Under the supervision of the Team Leader of Organizational Strategic Development (OSD), the Organizational Strategic Development Facilitator (OSDF) is responsible to coordinate projects and provide sound project management. Facilitates strategic planning processes to increase organizational effectiveness. Ensures organizational performance and effectiveness by processing analysis and improvement initiatives (change management & evaluation), as well as develops methods for measuring the effectiveness of all programs that support organizational development.


The Organizational Strategic Development unit will function primarily as an in-house service, designed to meet the growing needs of a community-driven KSCS.


With general management direction with respect to organizational objectives and philosophy, independently applies in-depth knowledge of learned skills and practices associated with the job family to manage large, complex activities or projects. Knowledge and skills are considered mature or advanced.


Analyzes organizational structures, responsibilities, reporting relationships and work processes to determine organization-wide programs and/or training initiatives that need to be changed or implemented in order to increase organizational effectiveness. May also conduct community-based research and design, develop and deliver trainings. Typical responsibilities may include process analysis and improvement initiatives (change management), as well as developing methods for measuring effectiveness of all programs that support organizational development. May partner with other OD/HR professionals to develop, assess, facilitate and/or lead organizational development interventions, programs, and processes to support business objectives and strategy implementation.


Decisions are based on significant analysis and interpretation. Modifies methods, techniques, and procedures to achieve desired results. Has full autonomy to deliver to predefined accountabilities. Technical output is trusted as accurate & sound.

Responsibilities

Under the supervision of the TL of OD, supports the KSCS Strategic Plan:

Supports action planning and implementation of the KSCS strategic plan. Utilizes tools to monitor and track progress towards meeting objectives and goals. Acts in an advising capacity. Establishes evaluation processes. Conducts research, gathers & analyzes data and provides recommendations. Establishes and assists in maintaining information systems (tools, resource materials, mail lists, and contacts) to share with the KLT. Maintains shared files on computer and in archives. Develops and implements an approach to help staff understand the strategic plan.

Supports KSCS in achieving departmental objectives:

Builds capacity within the management team. Assists with proposal writing, plans, and reports. Provides project management for special projects as requested by management: + Conducts an intake to assess needs.
+ Develops a term of reference and project work plan.
+ Identifies resources needed.
+ May utilize staff and talents within KSCS and externally to ensure project deadlines are honoured.
+ Provides project report.
+ Communicates the progress to staff and management to provide ongoing support.


Ensures organizational performance and effectiveness through evaluation:

Assists with the evaluation processes of KSCS programs, processes, and services. Conducts research and data gathering, analysis and recommendations. Facilitates and analyzes direct input from community and clients, using focus groups, surveys, and other mechanisms. Facilitates processes and planning for change management. Assists in the evaluation of the implementation and progress towards goals on a regular basis.

Supports Capacity Building in KSCS:

Builds capacity in staff by providing skills, knowledge, tools, and other resources needed to do their jobs competently. Facilitates training and workshops that assist staff by developing and increasing their potential and creating confidence in their abilities. Facilitates training and developmental activities to improve and enhance the organization's ability to achieve its mission. Ensures support measures and strategies are developed that contribute to achievement of goals. Works in collaboration with the Training and Development Coordinator to accomplish shared goals.

Networks and shares resources with other organizations, communities, and services:

Keeps abreast of community partnerships, supports, resources and networks. May be required to share resources, provide assistance, or deliver components of OSD services externally to KSCS. Ensures a collaborative effort is maintained with external partnerships and networks, to explore joint initiatives, collaborate and share resources where applicable.

Performs any other job-related duties as may be required by the immediate Supervisor.

Communications

Team Work: Frequently requires a level of collaboration and cooperation to complete work or close projects. Advising: Frequently provides information that must be understood and explained. Training: Commonly required to provide training to stakeholders or clients.

Environmental factors

Types of Schedule: Regular work week, occasional flex. Stress Factor: Moderate stress (some periods of high stress). Deadlines: Some tight deadlines (unplanned).

Accountability

To provide services in a manner consistent with the terms and conditions of the employment agreement, the personnel policies, standard operating procedures and directives. To make oral and written presentations in a clear and concise manner. To observe and reflect verbal and non-verbal communication of self and others. To communicate in a manner that is adapted to Organizational Strategic Development Facilitator target audience and/or clients in a style or format that achieves the desired results. To provide well-researched and documented proposals, reports and evaluations. To provide professional, trustworthy and timely technical counselling. To continually upgrade organizational development skills and knowledge. To effectively develop and maintain a qualified and accessible resource network. To provide for the efficient coordination of organizational strategic development services/projects. To model behaviors and practices with the ethics of organizational strategic development of KSCS. To maintain positive relationships and work constructively when providing external consultant services. To maintain confidentiality practices.

Qualifications

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Education and experience required:

Bachelor's/Certificate in Applied Human Sciences or a related field, with three (3) to five (5) years' experience. D.EC. in Social Science/ Social Work, training in Organization Development with five (5) to ten (10) years' experience. High School Diploma, training in Organization Development with over ten (10) years' experience in management/community development.
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Skills and Requirements:

Thorough knowledge and understanding of the issues facing First Nations communities. Sound knowledge of government systems that First Nations communities deal with Ability to multitask and work under pressure. Strong assessment skills. Stress management skills. Sound supervisory skills. Excellent organizational skills. Excellent writing skills. Excellent decision-making skills. Ability to work at an intermediate level with computer programs Word, Excel, Power Point, and Outlook. Ability to work overtime and flexible hours as needed to participate in project activities including early mornings, evenings and weekends. Valid driver's license and access to a vehicle.
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Assets:

Knowledge of Kanien'ke:ha and French languages.

Online Application

Prepare digital copies (e.g. PDF, Image, Word) of the following documents to upload with your application:

Download and sign the privacy waiver. A copy of a government-issued I.D. Resume / CV Letter of intent Proof of education and/or certifications

Email Application

Prepare digital copies (e.g. PDF, Image, Word) of the following documents to attach to your application:

Download and complete the job application. Download and sign the privacy waiver. A copy of a government-issued I.D. Resume / CV Letter of intent Proof of education and/or certifications

Please submit your application with all documents attached to

KSCS Human Resources

athumanresources@kscskahnawake.ca.

In-person / Mailed Application

Please print the following documents to include with your application:

Download and complete the job application. Download and sign the privacy waiver. A copy of a government-issued I.D. Resume / CV Letter of intent Proof of education and/or certifications

Printed applications can be delivered to the following address:

Kahnawa:ke Shakotiia'takehnhas Community Services

P.O. Box 1440

Kahnawake, Quebec

J0L 1B0

Canada

Resources for Applicants

For more information, please contact the KSCS Operations Office (KOC) at 1-450-632-8464, or via email at humanresources@kscskahnawake.ca.