We are seeking a friendly and attentive Order Taker to join our team in a dynamic food service environment. The ideal candidate will have a passion for delivering exceptional customer service and possess experience in the food industry. This role is vital in ensuring smooth order processing and providing a positive experience for our guests. Prior restaurant or hospitality experience, including food handling and food safety knowledge, is highly valued. The position offers an engaging work environment where teamwork and communication are essential.
Duties
Greet customers promptly and courteously, creating a welcoming atmosphere
Take accurate food and beverage orders via phone or in-person, ensuring clear communication
Enter orders into the POS system efficiently and accurately
Provide menu recommendations and answer customer questions about food options
Coordinate with kitchen staff to ensure timely preparation of orders
Handle customer inquiries or concerns professionally to maintain high satisfaction levels
Assist with food preparation or serving as needed to support team operations
Follow all food safety and handling protocols to ensure compliance with health standards
Maintain cleanliness of the order area and dining space
Qualifications
Previous experience in restaurant, food service, or hospitality industries preferred
Strong customer service skills with a friendly, professional demeanor
Knowledge of food industry practices, including food handling and safety standards
Experience as a barista or in serving roles is a plus
Excellent communication skills and ability to work effectively within a team
Ability to multitask efficiently in a fast-paced environment
Basic knowledge of food preparation and menu items preferred
High school diploma or equivalent required
Join our team to deliver exceptional service while gaining valuable experience in the vibrant food industry. We value dedication, professionalism, and a passion for hospitality.
Job Types: Full-time, Permanent
Pay: $17.20-$18.00 per hour
Work Location: In person
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