Job Description

Come Join Us!

Over the last 40 years, Gastops has built a robust business which is recognized worldwide for its innovative contributions to equipment health management in the commercial aerospace, defence, energy, industrial and marine, industries. Gastops' products and services add value throughout the life cycle of complex critical equipment from the design stage through to in-service operations and support. We design, manufacture, and support advanced equipment sensing and analysis products, including online oil debris sensors, turbine blade health sensors, and portable oil debris analysis systems.


Based in Ottawa, Ontario, the Order Management Specialist will report to the Manager, Supply Chain Management and will have a wide range of duties which ultimately focus on the management and processing of orders within our Production team.

What You'll Do:

The Order Management Specialist will be part of our Production team with the primary focus of processing orders within our Production team. You will:

Review orders for completeness, accuracy, and conformance to order acceptance policies Process orders in compliance with company policies Responsible for daily/monthly audits of all order reports Liaison with Shipping/Receiving to ensure all orders are shipped on time and have accurate shipment tracking details Management of order scheduling updates to ensure all stakeholders are aware of any changes to shipment dates Share best practices with team members to increase the quality, efficiency of support and knowledge base of company policies and practices Creates strong relationships with various stakeholders across the organization (ex. Contracts Management and Accounting) Produce department reports in a timely manner Organize and maintain departmental records Other tasks as assigned
Please note that this job description is not meant to be an all-inclusive statement of every duty and responsibility that will ever be required of an employee in the job.

Who You Are:

Demonstrated flexibility and willingness to work in an evolving/growing and challenging environment. Strong ability to prioritize workload and manage high volumes of orders Can cultivate and develop great interpersonal relationships with internal/external stakeholders Understands broader business and financial issues Strong attention to detail and accuracy Takes initiative to drive a problem forward to resolution Works independently but thrives as part of a team Understands privacy and security obligations

What You Should Bring:

The ideal candidate will have at least 3 years of demonstrated experience in the field of Order Management or a related role, preferably in a technology manufacturing environment. Additionally, you should have:

High motivation with results-oriented focus Strong organizational and multi-tasking skills Strong interpersonal and critical thinking skills Excellent English communication skills (oral and written) A related College Diploma or Bachelor's Degree may be considered an asset Possess strong level of expertise in FileMaker application Eligible to obtain a Security Clearance (NATO Level Clearance)

What We Offer You:

Gastops has built a passionate workforce with a strong and vibrant culture which has been the key to our success. We offer programs and rewards that one would expect from a highly successful, established and growing technology company:

Competitive salary, benefits, profit share bonus program A fantastic culture, team and energy to work with Superb work location in Ottawa' East End (Canotek Business Park) Social activities, company sponsored events and opportunities to give back to our local community
Gastops is an equal opportunity employer that is committed to acquiring a skilled and diverse workforce. We encourage applications from candidates of all backgrounds, origins, ages, orientations, genders, creeds and religions. Gastops accommodates people with disabilities throughout the recruitment and selection process. Gastops is an excellent place to work, and we look forward to meeting you! If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.