Job Description

ORDER DESK SALES CLERK

We are currently looking to fill the position of Full Time Order Desk Sales Clerk.

Experience on an Order Desk preferably with knowledge of tools and fasteners in an industrial setting preferred but not required.

As an Order Desk Clerk your daily tasks will consist of but are not limited to:

Receive, process and verify incoming (via email, fax or in person)orders/quotes for merchandise or services such as repairs

Co-ordinate orders with Shipping Dept.

Recommend products to customers that suit their needs

Assist with showroom displays and equipment by keeping shelves organized, stocked and clean

Assist customers with loading/unloading merchandise when necessary ( must be able to lift 35lbs repeatedly)

Will need to demonstrate operational features of products

Checking stock levels on computer system

Looking up parts in parts manuals for customers

Keeping customers up to date with ETA's on backorders

Provide alternate products/solutions for out of stock or long lead time items

Responsible for building strong customer relations

The ideal candidate:

Friendly, organized, confident, positive, motivated team player

Familiarity with construction, power tools, hand tools, compressors, air nailers & staplers is essential

Enjoys sales

A fast learner

Capable of working in a fast paced environment

Capable of multi-tasking while providing the best customer service

Able to maintain a professional appearance

Pays close attention to detail, accuracy and completeness

We are a small team working on big things. This is an excellent opportunity to become part of a well-established Canadian company.

We offer a competitive wage as well as a company benefit package upon completion of probationary period.

Job Type: Full-time

Benefits:

Dental care Extended health care RRSP match Vision care
Work Location: In person