Job Description

We're growing -- and we're looking for a sharp, detail-oriented, and motivated Orders Administrator to help keep things running smoothly.

Position Summary:

As the Orders Administrator, you'll be the heartbeat of our front office operations. You'll interact directly with customers, process orders accurately, and coordinate closely with production and logistics teams. If you're highly organized, thrive in a fast-paced environment, and enjoy being a key part of a team that gets things done, this role is for you.

Key Responsibilities:

Receive and process customer orders via phone, email, and in person Accurately enter orders into our system and ensure details are confirmed (measurements, colours, profiles, accessories) Work closely with the production team to coordinate timelines and ensure realistic delivery dates Answer product-related questions and offer knowledgeable, friendly service Track and follow up on orders, changes, and delivery issues Maintain up-to-date records, invoices, and order confirmations Communicate clearly with internal teams (sales, production, shipping) and external customers Assist with basic inventory and stock coordination as needed
What You Bring to the Table:

Experience in customer service, order entry, or office admin (manufacturing or construction industry preferred) Strong attention to detail -- accuracy matters! Excellent verbal and written communication skills Ability to multitask, prioritize, and stay calm under pressure Basic computer skills (Microsoft Office, email, order entry software) A team-first attitude with a willingness to learn and grow
Bonus if you have:

Knowledge of metal roofing, siding, or construction materials Experience with order management systems
Why Join Us?

Competitive hourly wage based on experience Monday to Friday schedule - no weekends! On-the-job training in a growing, Canadian-owned company Friendly, respectful, and hardworking team culture Opportunities to grow as we grow
How to Apply:

Submit your application through indeed, send your resume and a short note about why you're a great fit to maddie@mwimetalroofing.ca or drop by our office at 1266 Kilworthy Road, Kilworthy, ON, P0E1G0. We look forward to meeting you!
Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 44 per week

Additional pay:

Overtime pay
Schedule:

Day shift Monday to Friday
Work Location: In person

Expected start date: 2025-07-28