Job Description

OR Bookings Clerk is responsible for managing the surgical scheduling process for multiple physicians, including maintaining waitlists, coordinating bookings, and communicating surgery details to patients. This role requires strong organizational skills, attention to detail, and the ability to manage time-sensitive tasks in a fast-paced clinical environment.

We are looking for a candidate who is primarily available on Tuesdays, Wednesdays, and Thursdays. Please note that while these are the core days, hours may vary, and the schedule is subject to change on short notice. Flexibility is important, as physicians may occasionally call with questions or requests outside of regular hours.

The OR Bookings Clerk is responsible for:

Processing surgical consent forms and entering patients onto the surgical waitlist using Novari ATC

Scanning consent forms and consult notes into Novari and updating related patient charts

Booking surgeries approximately one month in advance by contacting patients from the waitlist

Organizing and maintaining both physical and digital waitlists by surgeon and case type

Managing cancellations and filling vacant surgical spots when possible

Monitoring voicemails and emails, responding to patient inquiries and hospital communications

Sending patients their surgery details and pre-op appointment information by phone, email, or letter through PS Suites

Coordinating travel arrangements for out-of-town patients, including faxing OR bookings to NIHB and nursing stations

Processing and submitting Ministry of Health paperwork for surgical approvals

Answering physician and staff messages in PS Suites and providing general support as needed

Filing completed consent forms and communicating with physicians to resolve scheduling issues

Required Skills:

Strong organization, time management, and attention to detail

Effective written and verbal communication

Ability to multitask and prioritize in a fast-paced environment

Comfortable working independently and as part of a team

Proficient with Outlook, PS Suites, and willing to learn Novari ATC

Professional and courteous patient and provider interactions

Job Types: Part-time, Permanent, Casual

Pay: From $20.06 per hour

Benefits:

On-site parking
Work Location: In person