Job Description

LMC Healthcare (LMC) is Canada's largest specialist care provider in diabetes & endocrinology. We're transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario & Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.
Currently, our growing team is looking for an Receptionist who can work with us on a part-time, (15-20 hours/week) basis in our Scarborough and Bayview locations. This position is hybrid, working a few hours daily from home and in-clinic work to be scheduled as required.
Responsibilities:

• Performs check-in and check-out duties.
• Manages phone calls, voicemails and patient emails.
• Maintains providers' schedule including confirming, scheduling and provider templates.
• Reviews and updates patients' health records.
• Coordinates the patients' visits across LMC's multidisciplinary services.
• Assisting with scheduling referrals and diagnostic service appointments for all patients.
• Uploads Faxes and Scans in a timely manner.
• Addresses patients' concerns or inquiries.
• Handles incoming and outgoing mail, and shipments.
• Maintains and orders the office and medical supplies, materials, and equipment.
• Responds to physician-assigned tasks and inquiries.
• Processes patients' accounts receivables and payable (credit card, debit, and cash payments).
• Completes third party forms and letters in compliance with the legal requirements.
• Attends required departmental and companywide meetings.
• Assists with various administrative duties, as assigned.

Requirements:

• Post-secondary education in Certified Medical Office Administration program or 1-3 years of similar experience working in medical office environment is required.
• Excellent communication skills, strong interpersonal skills.
• Customer service experience.
• Ability to work independently and with a team.
• Strong time management and organizational skills.
• Proficient knowledge of Electronic Medical Records.
• Sound knowledge of medical terminology.
• Proficient computer and typing skills.
• Confidence in cold calling

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.
We thank all candidates, however, only those candidates selected for an interview will be contacted.
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