Optometric Assistant/receptionist

Calgary, AB, Canada

Job Description

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We are looking for a front desk receptionist who is compassionate, friendly, and willing to learn new skills in order to help us continue our high quality of patient care. As one of our team members you will be responsible for maintaining a welcoming, calm and organized environment for our patients, their families and your co-workers. You will also be educated on the basic use of medical testing equipment, and be responsible for correspondence with patients and visitors to our office. Position duties -Welcome patients and visitors to our office in a warm and friendly fashion. -Help maintain proper patient service operations in office. This includes maintaining a calm, welcoming environment.
-Answer phone calls from our general access phone number.
-Respond to emails from patients using our general office email system.
-Ensure that required patient forms have the necessary fields filled.
-Utilize Visual Eyes [our Electronic Medical Record software] to enter patient data, book appointments, and schedule recalls.
-Maintain confidentiality of all patient files.
-Process payments for patient invoices for services and products rendered.
-Process patients third party billing information.
-Use basic medical testing equipment for patient eye health screening.
-Help us continue to strive for excellent patient care Skills required for position - High school diploma or equivalent preferred - A willingness and ability to learn
- Strong interpersonal communication skills
- Basic computer knowledge and skill
- At least one year of previous service industry experience preferred
- Ability to work as a team or independently
- Excellent time management and organizational skills Job Type: Full-time Pay: $17.00 per hour Benefits:
  • Dental care
  • Extended health care
Schedule:
  • Weekends as needed
Supplemental pay types:
  • Overtime pay
Work Location: In person

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Job Detail

  • Job Id
    JD2315585
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, Canada
  • Education
    Not mentioned