Job Description

We are a small, independent optometric clinic located in the heart of downtown Toronto, and we're looking for a friendly, reliable, and hard-working

Optometric Assistant

to join our team on a temporary basis. This position will be responsible for a variety of tasks, assisting the optometrist during appointments, and providing excellent customer service to our patients.

While optometric experience is preferred, it is not a requirement. We are looking for someone who is personable, detail-oriented, and eager to learn.

Key Responsibilities:

Greet and check in patients and visitors. Process insurance claims, handle cash and card transactions, and assist with returns. Assist with placing and processing contact lens orders. Help with retinal imaging scans and the autorefractor machine. Perform general administrative duties, such as booking appointments, recalls, and sending referrals. Answer phone calls, emails, and patient inquiries. Provide teaching and support to new contact lens wearers. Assist with social media marketing and promoting the clinic online. Manage end-of-day closing tasks and general office clean-up on designated days. Handle OHIP, ODSP, OW, and IFHP-related transactions.

Qualifications:

Fluency in English is required. Excellent customer service and communication skills. Basic math skills (for handling transactions and billing). Organized, responsible, and attentive to detail. Able to work well under pressure and manage multiple tasks. Strong interpersonal skills with the ability to interact professionally with patients and staff. Experience in optometry is an asset, but not required.

Position Details:

This is a

temporary position

, from December 17 to December 31, 2025. Hours and salary will be based on experience.
If you are enthusiastic, reliable, and excited about joining our team, please send your resume and cover letter to info@drmatthewsiu.com. We look forward to hearing from you!

Job Types: Part-time, Casual, Seasonal, Freelance

Pay: From $20.00 per hour

Work Location: In person