Job Description

Retail Partner - Establish your optical store and make your mark on community eye health
Ottawa, ON - Carlingwood Shopping Centre
Specsavers is the world's largest, privately-owned optical retailer. Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,700 healthcare businesses, passionately caring for more than 44 million patients and customers worldwide.
We believe that access to quality eyecare should be a right, not a luxury. That's why we've made OCT available as a standard part of eye exams. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we're here to make a real difference in the lives of our customers.
If you're passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.
Start your own optical store
At Specsavers, we have a dedicated support team to make the daunting aspects of ownership straight forward. As a Retail Partner, you can be a business owner without worrying about the little things so you can do what you love most - exceeding customer expectations through a remarkable customer journey, end-to-end.
Your location start-up costs are on us when you join us as a business owner.
A true partnership:

• Ownership: Experience an environment where you have the business support to succeed
• Product Excellence: We use the latest clinical technology, rigorous testing, and extensive quality assurance processes to develop our lenses so that you can support your customers with a full range of top-quality products that you're proud to offer
• Professional Development: Coach and motivate your team to stand out by embracing our unique Specsavers Customer Experience model, which means prioritizing driving long-term customer relationships
• Support: Opticians are supported and empowered to practice within their full scope of their qualification in dispensing and contact lens fitting, while being encouraged to further their career growth
• Connect with Peers: Outstanding professional development opportunities with the world's largest network of optometrists and opticians to share ideas, keep up to date on new clinical initiatives, and discuss meaningful ownership topics with the Partner Advisory Council

What are the benefits of becoming an owner?

• Flexibility to steer your career and store with the support and resources of Specsavers
• A unique opportunity to receive a salary and 40% of dividends from the Specsavers retail store
• Ongoing commitment from Specsavers to provide advanced technology with training prepared for your team
• An opportunity to set a benchmark for patient care and grow a loyal customer base by earning patient trust through the Specsavers customer journey, from their exam all the way through to their selection of frames and lenses from our top tier portfolio
• Comprehensive business support for areas like technology, marketing, clinical support, and accounting
• Being part of a company that values the role of opticians by putting opticianry at the core of our business model along with optometry

Hear from retail partners
You don't have to just take our word for it. .
What we're looking for
You have a demonstrated history of creating exceptional customer experiences in your previous retail management or optics role - bonus if you're a licensed/registered optician or contact lens practitioner. You are excited to start your own business, passionate about advancing eyecare and developing a team, and committed to exceptional customer care.

Skills Required