Job Description

Job Summary

We are seeking a dedicated and detail-oriented Optician or Optometric Assistant to join our team. We are a multi-doctor practice that provides family eye care to patients of all ages. We are located in a newer healthcare building across the hospital consisting of all medical specialities. The ideal candidate will play a crucial role in providing exceptional patient care and support within our optometry practice. This position involves assisting with various tasks related to patient management, optical sales, ensuring a smooth and efficient workflow.

Duties

Greet patients warmly and assist them with check-in processes. Collect and record patient medical history, pretesting patients, collecting payment and billing extended insurance plans. Manage the optical dispensary, including fitting and adjusting eyewear. Provide information about lens options, frame styles, and other optical products to enhance retail sales. Maintain inventory levels of optical products. Utilize electronic health record system such as Optosys for patient documentation. Ensure cleanliness and organization of examination rooms and the optical area. Handle customer inquiries and resolve issues related to services or products.

Requirements

Previous experience in an optometric setting is preferred. Experience in retail sales or optical management is a plus. Must know how to bill extended insurance plans through Telus portal, blue cross, sunlife etc. Must have experience billing MSP. Strong interpersonal skills to provide excellent customer service. Ability to work collaboratively within a team environment while also being self-motivated. Extrovert, friendly personality, ability to work independently. Experience with social media outlets for marketing is preferred. Hardworking, committed, punctuality is essential.
Job Types: Full-time, Part-time

Pay: $17.85-$23.00 per hour

Expected hours: 24 - 40 per week

Benefits:

Casual dress Flexible schedule On-site parking Store discount Vision care
Work Location: In person