Job Description

Job Overview

We are seeking a dedicated and skilled Optician to join Specsavers team. The ideal candidate will possess a strong background in optical services and retail sales, with a commitment to providing exceptional customer service. As an Optician, you will play a vital role in assisting patients with their eyewear needs, ensuring they receive the best possible care and products tailored to their vision requirements.

Your licensed optician opportunity
You chose a career in dispensing for a reason - to make a difference by ensuring that every customer leaves your store with an eye care regime that really meets their needs.

We're with you. We wouldn't be where we are without our dedicated dispensing teams to interpret prescriptions, advise customers on the most suitable options, and fit their new glasses beautifully. We're here to elevate your role as an optician by providing you with the tools and support you need so you can do what you love most - providing quality eye care and eye wear to customers.

Product Excellence: We use the latest clinical technology, rigorous testing, and extensive quality assurance processes to develop our lenses so that you can support your customers and patients with a full range of top-quality products that you're proud to offer Clinical Excellence: We rely on your clinical expertise to ensure we deliver clinical excellence - that's why we're putting contact lens practitioners at the heart of contact lens dispensing. You'll have also access to leading equipment, such as OCT for all patients, to ensure that all patients get the best accessible, quality eye care Support: Opticians are supported and empowered by Specsavers, to practice within their full scope of their qualification, while being encouraged to further their career growth Professional Development: As experts versed in optics, opticians will provide mentorship to student opticians and the retail team, to assist with the development of our people and to continuously deliver high standards of services.
What are the benefits of joining Specsavers as an Optician?

Being part of a company that values opticians as a key piece of our business - Our vision is to elevate the role of Opticians by putting opticianry at the heart of our business, along with optometry A commitment to a continued investment in your professional development as an optician: we offer an annual stipend towards attendance of industry events, Opticianry development training programs, and support for your completion of the Continuing Competence Program/Quality Assurance Program Opticianry We will be covering 100% of your OAC membership and licensing renewal fees An opportunity to set a benchmark for patient care and grow your clinic by earning patient trust, long-term care, and referrals EAP, 3 weeks' vacation, 6 sick days (PT and FT), one paid volunteer day per year, and birthdays off In addition to access to the latest clinical technology, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada - you can be at the forefront for new opportunities and ownership if that's something you want to pursue. What we're looking for
You will need to be a licensed/registered optician holding a valid Dispensing Optician and/or Contact Lens Fitter License in your province. Beyond your experience, you're passionate about eye care and are committed to exceptional customer experience and patient care.

Responsibilities

Assist customers in selecting eyewear that suits their style and prescription needs. Provide expert advice on lens options, coatings, and frame styles to enhance customer satisfaction. Perform fittings and adjustments of eyewear to ensure proper fit and comfort. Maintain accurate records of customer prescriptions and orders using optical software systems such as Epic. Collaborate with laboratory technicians to ensure timely production of eyewear. Educate customers on proper eyewear care and maintenance. Manage inventory levels of frames and lenses, ensuring the display is well-stocked and organized. Support retail sales efforts by promoting special offers and new products to customers.

Experience

Previous experience in an optical setting is preferred, with a strong understanding of medical terminology related to eye care. Laboratory experience is a plus, particularly in lens fabrication or adjustments. Proven retail sales experience with a focus on customer service excellence. Familiarity with retail management practices is advantageous for optimizing store operations. Strong communication skills to effectively interact with customers and team members. Join our team as an Optician and contribute to enhancing the vision health of our community while growing your career in a supportive environment!
Job Type: Full-time

Pay: $28.00-$31.00 per hour

Expected hours: 25 - 40 per week

Benefits:

Dental care Employee assistance program Extended health care Flexible schedule On-site parking Paid time off Store discount Vision care Wellness program
Work Location: In person