Opperations Manager

Surrey, BC, CA, Canada

Job Description

Overview


We are seeking a dedicated and experienced Manager to lead our team in a fast-paced food service environment. The ideal candidate will possess a strong background in management. This role requires effective leadership skills.

1. Production & Manufacturing - Oversee daily production activities to ensure targets, quality, and timelines are met. - Collaborate with Quality Control to maintain high food safety standards. - Identify and implement process improvements to optimize efficiency and reduce waste.

2. Logistics & Order Fulfillment

Manage shipping, packing, and inventory to ensure timely delivery.

Coordinate with the Order Desk to guarantee accurate and timely order processing.

Optimize supply chain and inventory levels.

3. Quality & Compliance

Ensure compliance with HACCP, BRC, and other relevant food safety standards.

Monitor quality metrics and implement corrective actions as needed.

Conduct regular audits of operations and processes.

4. Financial Oversight & Cost Control

Work with Accounting to track budgets and operational expenses.

Monitor KPIs and implement cost-saving measures without compromising quality.

5. Project & Staff Management

Coordinate cross-departmental projects and ensure milestones are met.

Supervise department heads and teams, fostering a culture of accountability and continuous improvement.

Develop, implement, and enforce SOPs across departments.

6. Strategic Planning & Reporting

Prepare operational reports for executive management.

Identify operational bottlenecks and propose long-term solutions.

Contribute to strategic planning and business growth initiatives.

Responsibilities



Oversee daily operations. Manage staff training and development programs to enhance team performance and customer service Supervise kitchen operations, including food preparation, cooking, and inventory control Implement and maintain food safety protocols in compliance with health regulations Handle cash management processes, including cash handling and POS system operation (Aloha POS, Micros POS) Conduct interviews and assist in hiring new staff members to build a strong team Develop budgets and manage operational costs to ensure profitability Foster a positive work environment through effective team management and leadership Engage with customers to ensure satisfaction and address any concerns promptly Coordinate special events, catering services, and banquet operations as needed
Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

Dental care Extended health care
Work Location: In person

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Job Detail

  • Job Id
    JD2801375
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Surrey, BC, CA, Canada
  • Education
    Not mentioned