Job Description

Join Jones Healthcare Group - Where Innovation Meets Purpose!
At Jones, we're committed to the environment, our team, communities, and consumers, and we're inspired to make a meaningful impact through advanced packaging and medication dispensing solutions.
Learn more about us here: .
Summary of position:
If you love working hands-on with automated packaging equipment to solve technical and mechanical problems, this role is for you.
If you get inspired by optimizing processes and ensuring production lines operate without interruption, you'll thrive in this positon.
If you are driven to meet high quality and regulatory standards in a dynamic production environment, you'll make a strong conribution here.
As Operator Technician, your responsibilities will include setting up, operating, maintaining, and troubleshooting a variety of automated and semi-automated packaging equipment. You'll act as the first responder to technical issues, ensure accurate and compliant documentation, and work closely with your team to keep the line running efficiently. Your technical expertise will be key in maintaining production flow and upholding quality and safety standards in every step of the packaging process.
More about your responsibilities:

• Equipment Setup & Operation: Set up, operate, change over, dismantle, and reassemble a range of packaging machines such as bottling, blistering, vialing, and printers.
• Troubleshooting & Efficiency: Perform minor mechanical adjustments and resolve issues quickly to reduce downtime and keep production on track.
• Material Verification: Verify packaging materials against the work order using FIFO practices to ensure accuracy and product integrity.
• Line Clearance & Sanitization: Carry out cleaning and line clearance per standard operating procedures to support compliance and minimize cross-contamination.
• Calibration & Maintenance: Support routine maintenance tasks and recalibrate scales and sensors as needed to ensure consistent accuracy and machine performance.
• Quality Checks: Conduct in-process checks (IPCs), packaging tests, and batch reconciliation to ensure all quality and GMP standards are met.
• Documentation & Compliance: Accurately complete all required documentation in line with cGMP standards and escalate any packaging issues or product defects.
• Collaboration & Support: Work alongside Packers, Production Leaders, and Maintenance Technicians to meet production targets and support overall line performance.
• Material Handling: Replenish packaging supplies including films, hoppers, and materials to keep lines running efficiently.
• Training & Guidance: Support onboarding and training for new team members or Operators as required.
• Safety & Standards: Follow all safety, health, environmental, and quality procedures as outlined by internal systems and regulatory requirements.

What you'll bring

• Values that mirror ours, from the Inside Out: Ingenuity, Nimble, Supportive, Inclusive, Driven, Empathetic
• High school diploma required; technical diploma or certificate in mechanical/electrical field is an asset
• 1+ years of experience in a GMP-regulated or pharmaceutical/medical device packaging environment
• Solid mechanical and electrical troubleshooting skills including knowledge of relays, sensors, and positioning systems
• Familiarity with PLC interfaces, vision systems, and serialization equipment
• Comfortable reading and interpreting SOPs, batch records, and technical documentation
• Basic computer skills and the ability to operate HMI/PLC systems
• Strong attention to detail with excellent documentation habits
• Strong communication skills and a team-first attitude
• Ability to lift, bend, and stand for extended periods in a production environment
• Willingness to work flexible shifts including weekends, overnights, or rotating schedules as needed
• Experience within a pharmaceutical or food environment
• Understanding/familiarity of cGMP
• Experience within a regulated environment packaging/food/pharmaceutical (FDA, Health Canada)

We care about our colleagues, some benefits we offer are:

• A safe, respectful, diverse, and inclusive environment
• Competitive compensation and equitable people practices
• Comprehensive benefits and an RRSP program where we match up to 5% of your earnings
• Opportunities to grow and develop, alongside a supportive team
• Employee and family assistance program
• Referral bonuses
• Education reimbursement program
• Colleague appreciation events
• and more!

Join us in shaping the future of healthcare! Apply now to join our dynamic team and make a meaningful impact in a collaborative environment.
Please submit a resume and let us know why you are interested.
While we thank all candidates for their interest, only those selected for an interview will be contacted.
As part of our commitment to accessibility for all persons with disabilities, Jones Healthcare Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact the Jones Human Resources department at 1.800.265.9093 about your needs, and we will consult with you to ensure suitable accommodation is provided.
For all feedback on equity and accommodation needs, please also contact the Human Resources department.

Skills Required