Job Description

THE TOWN OF DALMENY

JOB DESCRIPTION - ARENA OPERATOR 2

DEPARTMENT/TEAM:

Dalmeny Community Arena

POSITION TITLE:

Arena Operator 2 (NOC Code # 6722)

JOB STATUS:

Regular Full-Time, Seasonal, Non-Exempt

ACCOUNTABILITIES & SUPERVISION

? The Arena Operator 2 takes direction from and reports directly to the Arena Manager.

? The Arena Operator 2 supervises the work of the part-time staff in the absence of the Arena Manager.

ACCESSIBILITY:

The Arena Operator 2 serves from mid-September to mid-May of the following year. The Arena Operator's 2 on-duty weekly schedule varies, but is typically Wednesday to Friday, from 11:00 AM to 6:00 PM and Saturday from 8:00 AM to 6:00 PM.

PROFILE:

The Arena Operator 2 is a hands-on, mechanically inclined, community-minded, service-oriented public facility operator with an upbeat and friendly personality and superior interpersonal and group relationship skills. The Arena Operator 2 is passionate about providing Arena patrons with an exceptional ice-sport /ice-recreation experience in a safe, comfortable, clean and well-managed recreational facility.

COMPETENCIES:

The Arena Operator 2 demonstrates competencies in:

u Patron and event supervision,

u Ice rink refrigeration, ice making and ice maintenance,

u Facility mechanical operations (heating, hot-water, utilities),

u Arena equipment operation,

u Facility upkeep and maintenance,

u Arena Policy (operational and user policies) enforcement,

u Customer service & people skills,

u Negotiation and diplomacy, conflict management,

u Multi-tasking and prioritization,

u Confidentiality and discretion,

u Communication and relationship building.

CREDENTIALS:

The Arena Operator 2 will hold:

u Secondary education diploma (grade 12),

u Refrigeration Plant Operators Certification Level 2,

u A clean Criminal Record Check (be bondable).

POSITION PURPOSE:

The Arena Operator 2 assists in providing the community with a superior quality winter sports and recreational facility that is welcoming, safe, clean, comfortable, well maintained and managed. In so doing, the Arena Operator 2 contributes to the quality of life of the Town's residents and enhances the Town's image and reputation.

GENERAL EXPECTATIONS:

The Arena Operator 2 will:

act in the best interest of the Town of Dalmeny and its residents in accordance with its vision, values and operating principles, will conduct themselves ethically, professionally, and with integrity, will satisfy all the standards of behaviour, attitude, performance and engagement as established by the Town and expressed in the Town's Employment Guide and policy documents, promote a favourable public image of the Arena and the Town of Dalmeny, demonstrate leadership characteristics and be a positive role model, demonstrate wisdom and exercise good judgement, behave in a friendly and professional manner, demonstrating courtesy and consideration, thoughtfulness and self-control in all areas of service and job function, collaborate harmoniously with the Arena Manager and Arena staff members, engage actively in Town staff activities and in the Dalmeny community, practice effective diplomacy, networking and relationship skills, establish and maintain positive relationships with all residents, patrons and associates, practice and promote safe work habits and follow occupational health and safety protocols, participate in continuous improvement by gaining knowledge, developing skills and increasing in competencies, demonstrate team spirit and cooperation.

PRIMARY RESPONSIBILITIES:

The Arena Operator 2 is responsible for:

? Efficiently and effectively operating a modern Arena that meets the needs of individuals, teams, groups, schools and families,

? Supervising Arena usage and user groups,

? Providing exceptional customer service to patrons,

? Creating a welcoming, exciting, safe, clean and well managed atmosphere and environment for patrons and visitors,

? Maintaining the security of the facility and its mechanical systems,

? Facilitating the safety of Arena patrons.

SPECIFIC EXPECTATIONS

: The Arena Operator 2 is expected to:

? Stay in close communication with the Arena Manager for all matters pertaining to the Arena,

? Enforce Arena policies, procedures and processes which assure efficiencies and effectiveness,

? Follow routines and disciplines which ensure the smooth and reliable operations of the Arena,

? Provide a superior Arena-patron experience,

? Contribute to the cross-training and cross-functionality of Arena staff in essential operations,

? Effectively use the tools, resources and systems as provided by the Town,

? Aid the Arena Concession operators as necessary.

SPECIFIC DUTIES:

- Supervise the work of third-party service/repair contractors during shift,

- Conduct janitorial, maintenance activities,

- Conduct exterior snow clearing,

- Conduct regular maintenance on mechanical systems (refrigeration plant), and equipment/machinery (cleaning equipment, Zamboni, etc.),

- Ensure the reliable functioning of Arena fixtures (score board, sound system, bleacher heaters, etc.),

- Clean the ice surface as required.

PERFORMANCE ASSESSMENT:

The Arena Operator's 2 success will be evaluated based on outcomes relative to the position's purpose and related achievements. The Responsibilities, Expectations and Duties listed above are intended to produce the required results, as measured by the key performance indicators.

KEY PERFORMANCE INDICATORS:

? The Arena Operator 2 functions and operates in harmony with the Town's core values, ethics, approved methods and practices, and general cultural integration, fit and competency standards,

? The Arena Operator 2 receives positive assessments from the Arena Manager,

? The Arena Operator 2 takes ownership in the role and consistently delivers high-quality work within the respective parameters.

? The Arena Operator 2 receives positive feedback from Arena patrons,

? The Arena Operator 2 contributes to the realization of the Town's vision for function, growth and development.

SCOPE AND LIMITATIONS

: This is deemed to be an accurate representation of the role at the time of writing, but it does not presume to itemize every aspect or nuance of the role. If any element of this is thought to be ambiguous or unclear, the interpretation of the Arena Manager is definitive. The role of Arena Operator 2 itself, and its corresponding job description are subject to revision as circumstances warrant, at the discretion of the Arena Manager.

While the Town's job descriptions provide operating parameters for specific roles and positions, they are not intended to restrict team spirit and team work. Town employees are expected to help and support each other to ensure the success of the team.

THE TOWN OF DALMENY

JOB DESCRIPTION - PUBLIC WORKS OPERATOR 2

DEPARTMENT: Public Works Department

POSITION TITLE:

Public Works Operator

(NOC Code# 7522)

JOB STATUS:

Inside & Outside, Permanent, Full-Time, Non-Exempt

(Employees with "non-exempt status" are eligible for overtime pay as per the Town's policy and practice)

ACCOUNTABILITY & SUPERVISION

? The Public Works Operator 2 takes direction from and reports directly to the Public Works Manager.

WORKWEEK & ACCESSIBILITY:

The Public Works Operators 2 maintains a 40-hour workweek defined as Monday to Friday, 8:00 AM to 5:00 PM. The Public Works Operators 2 also follow an on-call schedule.

PROFILE:

The Public Works Operator 2 is a career maintenance generalist possessing a broad range of mechanical abilities, equipment operation competencies and expertise in the care and maintenance of the Town's utility services and installations. The Public Works Operator 2 is a responsive and resourceful public servant with an accommodating attitude and sense of ownership in establishing a reliable, well-functioning municipal infrastructure.

SPECIFIC QUALITIES & COMPETENCIES

: Supplemental to the Profile, the Public Works Operator 2 has:

o The physical ability for hands-on physical work including lifting (45 kilos), standing, working on ladders, working at heights, and working in confined spaces,

o Tolerance for working in all types of weather and extreme temperatures,

o Tolerance for noxious substances and odours (following WHMIS and recommended safe work practices),

o Mechanical understanding and aptitude,

o Construction, maintenance and/or equipment trades experience (plumbing, machinist, electrical, welding, mechanics, equipment repair and maintenance),

Civic infrastructure services and maintenance experience, Power and hand-tool usage,
o Machine and equipment operation competence.

SPECIFIC CREDENTIALS:

? Saskatchewan Water and Wastewater Association Certification consisting of Water Treatment - Class I, Water Distribution - Class II, Wastewater Treatment - Class I and Wastewater Collection - Class II.

? Equipment, vehicle and machinery operation certification, as required.

? Saskatchewan Class 3A operator's license.

? Immunizations against Tetanus and Hepatitis A & B.

? Clean Criminal Record Check (bondable).

POSITION PURPOSE:

The Public Works Operator 2 serves the community of Dalmeny by conducting duties which assure the reliable, effective and efficient operations of the Town's municipal utilities and infrastructure which includes the Town's Water Utility, Wastewater and Treatment and Collection Sewage Systems, Roadways, Walkways, and Public Works Installations, Buildings and Equipment. In so doing, the Public Works Operator 2 supports the strategic development of the Town of Dalmeny and contributes to the quality of life of the Town's residents and the Town's image and reputation.

GENERAL EXPECTATIONS:

The Public Works Operator 2 is expected to:

o act in the best interest of the Town of Dalmeny and promote a favourable public image of the Town.

o demonstrate the highest standards of behavior, attitude, performance and engagement.

o demonstrate wisdom and exercise good judgement.

o conduct themselves in a friendly, ethnically professional manner and with integrity, demonstrating courtesy and consideration, thoughtfulness and self-control in all areas of service and job functions.

o practice diplomacy, networking and relationship skills.

o maintain positive relationships with residents, suppliers, municipal colleagues, government representatives, etc.

o practice and promote safe work habits and follow occupational health and safety protocols.

o strive for continuous improvement by gaining knowledge, developing skills and increasing in competencies.

o demonstrate team spirit by assisting and supporting other divisions and teams as needed.

PRIMARY RESPONSIBILITIES:

Public Works Operator 2 is responsible for:

? supporting the Public Works Manager in the realization of the Public Works and Utility mandate,

? working cooperatively as a member of the Public Works team,

? executing the day to day duties of the department.

SPECIFIC EXPECTATIONS

: The Public Works Operator 2 will:

? Keep in close communication with the Public Works Manager for all matters pertaining to Public Works and the general wellbeing of the Town,

? Share ideas and make recommendations to the Public Works Manager for improving the effectiveness and efficiencies of Public Works' operations,

? Conduct duties in accordance with the Department's operating procedures and parameters, standards, limits, controls, compliance requirements and industry regulations,

? Follow operational routines as established by the Department,

? Effectively use the equipment, resources and systems as provided by the Town,

? Be active in self-improvement and skills development,

? Attend staff meetings and department-related functions as is appropriate or at the request of the Public Works Manager,

? Attend training events as are relevant to the Public Works role or as requested by the Public Works Manager.

SPECIFIC DUTIES:

The Public Works Operator's 2 Duties include:

- Routine inspection of essential Public Works facilities including the water pumphouse, lift stations, and lagoon,

- Conducting annual lagoon maintenance,

- Pumping out retention pond,

- Conducting flood-water management,

- Conducting preventative maintenance on vehicles, equipment, machinery and tools,

- Conducting snow removal and clearing of public roadways,

- Repairing and maintaining paved roads and gravel roads (grading),

- Conducting street sweeping and road surface repairs (crack and pothole filling),

- Conducting green-space care and maintenance (mowing parks, boulevards, ditches, ball diamonds, trimming trees and bushes, tree removal, controlling weeds, etc.),

- Maintaining tidiness of public areas (waste and recycling, pickup and disposal),

- Maintenance of Town buildings and installations (fence maintenance, painting of buildings, curbs and walkways),

- Installing, replacing and repairing roadway signs,

- Installing and removing street decorations,

- Emergency thawing of private/public service connections,

- Emergency sewer cleanout for private residences.

PERFORMANCE ASSESSMENT:

The Public Works Operator's 2 success will be evaluated on the basis of outcomes and achievements relative to the position's mandate and related deliverables and achievements in each functional area. The Responsibilities, Expectations and Duties listed above are intended to produce the needed results, but emphasis will be on the results. Strategic objectives and Key Performance Indicators, as listed below, will serve as the primary metrics for identifying results and determining the Public Works Operator's 2 suitability, performance level and overall success.

KEY PERFORMANCE INDICATORS:

? The Public Works Operator 2 functions and operates in harmony with the Town's core values, ethics, approved methods and practices, and general cultural integration, fit and competency standards.

? The Public Works Operator 2 executes the duties effectively and efficiently.

? The Public Works Operator 2 receives positive feedback from his/her manager, peer group, staff members, professional colleagues, Town Council and Town residents).

? The Public Works Operator 2 achieves the respective objectives of the strategic operating plan. (Jay, needs to be explained)

? The Public Works Operator 2 contributes tangibly and positively to the Town's image and reputation.

SCOPE AND LIMITATIONS

: This is believed to be an accurate representation of the role at the time of writing, but it does not presume to itemize every aspect or nuance of the role. If any element of this is thought to be ambiguous or unclear, the interpretation of the Public Works Manager is definitive. The role of Public Works Operator 2 and its corresponding job description are subject to revision at the discretion of the Public Works Manager.

While the Town's job descriptions provide operating parameters for specific roles and positions, they are not intended to restrict team spirit and team work. Town employees are expected to help and support each other to ensure the success of the team.

Job Type: Full-time

Pay: $20.00-$32.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Vision care Wellness program
Schedule:

Evening shift Monday to Friday Morning shift Night shift Weekends as needed
Work Location: In person

Application deadline: 2025-08-01
Expected start date: 2025-08-15