Job Description

Operations?&?Project?Coordinator

(As?Needed / Flexible Hours)

Are you the kind of person who notices bottlenecks before you finish your morning coffee ?and can't wait to clear them?

Space?in?the?City

is searching for a systems?savvy

Operations?&?Project?Coordinator

who can keep moving parts humming, empower our team, and wow our luxury?home clients. You'll sit at the nerve centre of the business: translating big?picture goals into colour?coded action plans, polishing processes until they sparkle, and making sure every project lands on time, on budget, and on brand. If seamless client journeys, KPI dashboards, and a dash of automation magic make your heart race, we'd love to meet you.

Important: This is a part?time, as?needed role. Hours may range from zero in a quiet week to 25-30?during peak seasons (post?holiday, move?in rush, back?to?school, etc.). Perfect for a freelancer or flexible worker who can scale up or down with 24-48?hours' notice.

Key Responsibilities

Project Leadership

Collaborate with owners/stakeholders to define vision, scope, and success metrics. Build roadmaps with milestones, timelines, and resource budgets. Establish and refine workflows, documentation, and communication cadences. Prioritise tasks; track progress against KPIs and budget. Flag risks early and take decisive action to keep projects on track. Review deliverables for quality before hand?off. Produce concise status reports highlighting wins, blockers, and next steps.

Team Collaboration

Balance team capacity, assigning work to match skills and deadlines. Lead stand?ups, planning sessions, trainings and retrospectives. Remove roadblocks and foster open communication. Coordinate schedules, submit payroll, and handle basic HR admin (interview, onboard, offboard).

Client Experience

Serve as primary liaison from first call through project close?out. Craft a seamless journey, setting expectations, answering questions, delighting at every touchpoint. Manage contracts, invoices, and payment tracking accurately and professionally. Provide proactive updates that build trust and confidence.

Systems & Process Excellence

Audit current workflows and tech stack; surface efficiency opportunities. Create, document, and maintain Standard Operating Procedures (SOPs). Champion automation/AI tools to eliminate repetitive tasks. Oversee funnels, launches, and daily system maintenance; recommend improvements. Handle light bookkeeping and reconcile accounts as needed.

Skills & Attributes

Polished, professional, and relentlessly positive. Empathetic and kind, clients and teammates feel heard and supported. Proactive problem?solver who shows initiative and owns outcomes. Equally comfortable working solo or within a team. Excellent coordination, reporting, budgeting, and project?management skills. Super tech?savvy: Google Workspace (especially Sheets), project?management and automation apps. Strong city navigation and scheduling sense. Eagle?eye attention to detail and quick to learn new tools.

Bonus points

for:

Enjoying client calls and relationship?building. Social?media savvy that can support light content tasks.

Schedule & Logistics

Part?time, on?demand (contract or irregular?hours employee--TBD)

Weekly Hours

0-30?hrs, fluctuating with client demand & seasonality

Notice

We aim for 24-48?hrs' lead time on new assignments

Availability

Some evening or weekend work during peak periods

Location

Hybrid--mix of on?site across the GTA and remote admin time

Requirements

Clean background check, eligibility to work in Canada

You're the person everyone trusts to bring calm to chaos. Clutter doesn't overwhelm you, inefficiency motivates you. You treat every client home with care, every teammate with respect, and every problem as solvable.

What We Offer

Friendly, supportive work environment where initiative is celebrated. Flexible hours that grow with the business. Room to expand into more responsibility as our team and client roster scale.

How to Apply

Email

your resume and a brief note telling us whythis flexible role is perfect for you.

Subject line:

Operations?&?Project?Coordinator - Your?Name*.
Record 90 second or less video introducing yourself. Include what organization means to you in your own life, why you want to join our team and share an example of a process you streamlined (before vs. after).
While every application is reviewed, only candidates who best match the criteria will be contacted. Thanks for understanding!

(This posting provides a general overview; final compensation, contract type, and hours will be discussed with shortlisted candidates.)

Job Types: Part-time, Casual, Seasonal, Freelance

Pay: $19.00-$23.00 per hour

Expected hours: 1 - 30 per week

Benefits:

Flexible schedule
Schedule:

4 hour shift 8 hour shift Day shift Monday to Friday On call Weekends as needed
Work Location: Hybrid remote in Toronto, ON M4P 2C9