Job Description

Manages and implements learning and development products and services to FedEx employees as coordinated by the University in support of the Company's overall training strategy. Responsible for overseeing all facility employees receive training needed to effectively complete their jobs

ESSENTIAL FUNCTIONS

Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Manages the curriculum and training experience, supervising continuous learning and dock training of all employees, and serves as point of contact for field-based training within the facility. Provides training and follow-up coaching to Ops Managers, Package Handlers, and direct reports to ensure consistency in delivery and quality of training programs within the hub. Consults with hub Senior Manager or Assistant Manager to determine individual training gaps and collaborate on development opportunities. Executes learning plans in coordination with hub senior management. Ensures timely delivery of new and existing training programs. Coordinates with the Regional Learning Specialist on the planning, organization, and support for regional, district, local learning events to include courses such as the Operations Manager Onboarding and any adhoc courses as needed. Conducts hub level observations and training program evaluations. Provides coaching and feedback as needed to Training Specialists, Package Handler Trainers and Hub Management. Facilitates weekly Package Handler retention team meetings. Peforms other duties as assigned

Minimum Education

High school diploma or GED required; Bachelor's degree in Education, Communications, Business Management or related field preferred

Minimum Experience

Two (2) years' experience required in instructor-led training, field operations or related area.
Knowledge Skills and Abilities


Related training certifications preferred. Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. Proven ability to apply sound business judgment to establish and accomplish goals. Working knowledge of field operations and/or training principles. Software skills, including use of Microsoft Office software and web-based applications. Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals. Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs. Ability to mentor, coach and act as a knowledge resource to other employees.ropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs. Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

May work in hot or cold temperatures May work in an environment with loud noise and fumes Minimal travel required

Qualifications Requises:

Transparence Salariale:

Salaire:

Details Supplementaires:

Job Posted date: 08/29/2025 Job Unposted date: 09/05/2025

DENI DE RESPONSABILITE

Cette description de poste est generale et ne pretend pas enumerer ni etre interpretee comme une liste exhaustive de toutes les fonctions, responsabilites et qualifications exigees des employes dans ce poste. Le ou la titulaire devra effectuer toute autre tache assignee, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succes les formations periodiques et maintenir les accreditations annuelles si applicable, et travailler sur differents quarts selon les besoins operationnels. Les titulaires au Quebec doivent etre bilingues (francais et anglais). En plus des criteres habituels de selection, les candidats aux postes exigeant la conduite comme competence fondamentale doivent detenir un permis valide (ex. classe 5, G ou 1[AZ]) et presenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois precedant la candidature. Les candidats seront egalement evalues selon : 1) leur releve annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs resultats aux evaluations de conduite administrees.

Enonce sur l'equite en emploi

FedEx valorise la diversite et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, a l'image de notre clientele et des communautes que nous servons. Nous offrons un environnement securitaire et respectueux ou chaque personne peut s'epanouir. Nous invitons particulierement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautes culturelles et 2ELGBTQ+ a soumettre leur candidature. Notre equipe des ressources humaines adaptera le processus de recrutement selon vos besoins specifiques.