Job Description

Description

#Toronto/Qu\xc3\xa9bec/Montreal #Remote/Work from Home #Permanent#Full time

We are looking for someone who demonstrates teamwork, an analytical profile, and the ability to evolve in a changing environment.

This position is currently in telework. We are looking for an Operational Technician who is responsible to ensure the integrity of the dealer\xe2\x80\x99s data through daily reconciliation and maintenance of financial records on our back-office system (Univeris EWMS). This is a crucial part of our business that requires the ability to identify problematic data and work with our internal and external partners to resolve the issues.

Key Responsibilities:

Act as a resource person for any complex cases related to mutual fund transactions, separate, GICs, ETFs, book/market values, returns, tax gains and losses, non-financial information, etc.

Perform monthly reconciliation duties for both on-book and off-book positions

Daily analysis and correction of client accounts adhering to strict deadlines throughout the day

Analyze ROR-related returns, gain/loss, book value, net invested in relation to all different types of statements/reports in Univeris and different interfaces

Serve as the main contact for Manufactures and engaging their Dealer Relations contacts to resolve issues promptly

Make the necessary corrections to the various inconsistencies in the system

Communicate discrepancies in accounts to the relevant departments identified by advisors or internally

Responsible for creating and maintaining approved product shelf

Manage fund / management company conversions and product launches

Responsible for publishing all relevant information about fund accounts/products for our advisor portal

Responsible for monthly reconciliations including GICs, security products, non-Fundserv products, exchange-traded funds, etc.

Generate exception reports to analyze and reconcile all differences

Support the department for processing requests for financial and non-financial corrections

Participate in the analysis of certain irregularities for other departments and recommend appropriate measures

Tracking issues to resolution updating Advisor Services as needed

Update daily reconciliation statistics

Participates in the validation of client statements quarterly

Maintain knowledge of MFDA regulations or requirements that may impact various products and/or processes

Assist in other mandates/administrative tasks and various special projects

Overtime during peak periods as needed

Qualifications:

1-5 years of MFDA dealer back-office, fund company or relevant experience, preferably with Univeris EWMS as a back-office system

Post secondary education

Strong knowledge of mutual fund processing, nominee, reconciliation, and reporting systems

Working knowledge of email software, Windows operating system, and applications such as Microsoft Office Suite - Excel, Word

Strong analytical and problem-solving skills

Strong attention to detail and focus

Excellent customer service and communication skills (oral and written communication skills and phone manner)

Bilingual (French-English), written and spoken an asset

Canadian Securities Course (CSC) and Canadian Investment Fund Operations Course

Industrial Alliance Insurance