Job Description

MCON Products

is local, and family owned, industrial manufacturing facility that was established in 1989 in Ottawa, Ontario to provide the fast-growing market with high quality Precast Concrete products on time and at a competitive price. Our precast products include circular and elliptical concrete pipes, circular and box maintenance holes, catch basin, box culverts, oil grit separators and gravity retaining wall systems.

Overview

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The purpose of the Operations Support Administrator is to update reports and provide shipping and receiving support focusing on invoices preparation and storage, greeting customers and receiving incoming calls and providing dispatch and reception backup support as required.

Responsibilities

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Production Related:

Coding and entering daily production into project order summary Entering finished production dates into project order summary Filing finished product drawings into job files
Shipping & Handling

Preparing customer loading bills Preparing customer invoices via ERP Matching broker paperwork when it is returned Checking shipping paperwork, reflecting shipping dates into project order summary, filing these copies Backup for dispatcher
Receiving

Opening packages, opening mail, Entering job specific parts that pertain to production pieces into order summary and advising production personnel
Customer Service

Greeting customers Answering phones Fulfilling customer orders

Qualifications:

2-3 years of experience similar experience, preferably within a production setting or similar 1-2 years of experience as a dispatcher Minimum College diploma in Office Administration or relevant combination of education and experience

Competencies:

Exceptional attention to details Able to communicate effectively Able to work in a fast-paced, high-production environment Able to work unsupervised, motivated to complete all tasks Able to work well with others in a team environment Ability to perform repetitive tasks Always maintain a professional attitude, especially when handling difficult and/or stressful situations Willing to work overtime as required Maintain a high degree of discretion and confidentiality Proven experience filing and maintaining important documents, such as reports, meeting notes, emails, and letters Experience with processing and filing invoices is required Always maintain high level of safety

Other:

Permanent, Full-time, 42.5 hours/week, Monday-Friday On-site, Located in Ottawa, Ontario Ability to work for an Industry leader in the Precast Concrete Products space Comprehensive training and support
Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care Wellness program
Application question(s):

Do you have reliable transportation to commute to this onsite position in Stittsville? How many years experience for you have in an industrial environment? How many years experience do you have in a operations/office support role? How many years experience do you have as a dispatcher? Are you legally entitled to you in Canada? Is there anything else you would like to share about your application?
Work Location: In person