Job Description

Description

OPERATIONS SUPERVISOR

Why you\'ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada\'s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

Reporting to the Operations Manager, the Operations Supervisor (Warehouse) is primarily responsible for providing effective warehousing services, managing the department\'s resources and work processes cost effectively and efficiently in the attainment of business growth goals.

Location: 1488 Coast Meridian Road, Port Coquitlam

Schedule: Monday to Friday, Days

What you\'ll do

• Completing all duties and responsibilities in line with Canada Cartage\'s Mission, Values and Leadership Qualities to Live By.
• Ensure Company goals are met and exceeded in the areas of safety, quality, productivity and people measurement.
• Promoting Health & Safety guidelines and operational policies and procedures.
• Supervising warehouse staff including, training, development, coaching, and performance appraisals in area of responsibility.
• Creating, planning, maintaining, and amending shift schedules.
• Overseeing the effective routing and loading of outbound deliveries.
• Ensuring timely and accurate entry of all customer required delivery progress updates.
• Monitoring service levels to ensure maximum levels of customer and warehouse worker satisfaction.
• Relaying information to respective Account Representatives and providing useful information regarding customer issues.
• Ensuring successful loading and offloading of product including but not limited to check-ins/outs, pallet tags, signed paperwork, and load securement.
• Coordinate and support any cross docking, de-stuffing and trans-load.
• Conducting and handling warehouse claims and investigations including damaged product or inventory discrepancies, following proper reporting procedures.
• Ensuring proper upkeep and maintenance of warehouse equipment including pallet jacks, forklifts, loading docks, and garbage bins.
• Prepare weekly or monthly warehouse inventory report and invoices.
• Overtime as required.

• Continually strive to improve work processed, methods, environment, customer service and personal and team performance.
• Other duties as required.

What you\'ll bring

• Minimum of 2+ years in a supervisory, or lead capacity, preferably in the transportation, logistics, or warehousing industry.
• Excellent verbal and written communication skills; strong leadership and analytical skills
• Ability to handle multiple projects and tasks
• MS Office proficiency necessary; Outlook, Excel, Word, etc.
• Direct experience with staff scheduling in a variable work volume environment required.
• Successfully pass a criminal background check

Why people love working for Canada Cartage

• Extended health and dental, retirement plans
• Paid personal days and sick days
• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

Canada Cartage has been recognized on the Forbes list of Canada\'s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list.

Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada\'s Top Fleet Employers. \xe2\x80\x9cTop Fleet Employers\xe2\x80\x9d. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage\'s reputation as an employer of high quality.

We\'ve been acknowledged by Forbes 2023, as one of Canada\'s Best Employers for Diversity

Celebrating 100 years:

Why do we have one of the lowest driver turn-over rates in Canada? A team environment, short-haul regular routes and great benefits. Come work with us:

Our Values

Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional \xe2\x80\x9chandshake\xe2\x80\x9d value system and earning our way in.

Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

Accountability: Accountability and accessibility to our staff, customers and our customers\' customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who will deal with issues and have the willingness to resolve things. We will be relied on and held accountable for our results and our long term commitments.

Collaboration: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.

Dedication: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.

Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you.

Come work with an industry leader!

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

Canada Cartage