Job Description

Building Operations Supervisor, Retail

Rockwood Mall | Mississauga, ON

Join Us to Grow, Connect, and Make an Impact.

At BGO Properties, we're dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.



As one of Canada's premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.



As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.



Whether you're launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.



Join us and help shape the future of commercial real estate.

The opportunity:

The Operations Supervisor is responsible for overall operational and technical support at an open-air retail centre, including the repair, maintenance, and installation of climate control systems, as well as other mechanical and electrical systems across the site.

What you will do:

Oversee the operation, maintenance, and repair of all building systems within an open-air retail centre, including HVAC, mechanical, plumbing, lighting, electrical, elevating devices, and fire/life safety systems. Monitor, manage, and optimize energy and utility consumption, with a focus on reduction initiatives, target setting, and performance tracking. Support and enforce the corporate Occupational Health & Safety program, ensuring compliance with all applicable legislation and internal standards. Manage waste, recycling, and hazardous materials programs in accordance with environmental and regulatory requirements. Identify, assess, and mitigate environmental risks; conduct annual environmental assessments and prepare required reporting. Conduct insurance, risk management, and life safety inspections; coordinate remedial actions and maintain accurate documentation. Oversee the ongoing operation, monitoring, and maintenance of computerized building control systems, including BAS and fire alarm systems; support system upgrades and replacements as required. Ensure the integrity and maintenance of building envelope elements, including roofs, curtain walls, and structural components; support lifecycle planning and capital forecasting. Coordinate and support capital projects in collaboration with the Property Manager, consultants, and contractors. Review and manage work orders to ensure timely resolution and quality corrective action, supporting tenant satisfaction and owner/tenant goodwill. Liaise with regulatory authorities, municipal officials, inspectors, and service providers having jurisdiction over the site. Assist with operating budgets, track expenses, and ensure adherence to approved budgetary guidelines. Recommend and manage appropriate inventory levels of maintenance materials and supplies. Coordinate and oversee external contractors and service providers to ensure work is completed safely, on time, and to specification. Foster strong tenant relationships by providing responsive technical support and maintaining a high standard of site presentation and functionality. Provide technical and administrative guidance to internal teams and external stakeholders as required. Remain current on industry best practices, legislative and regulatory changes, and emerging building technologies. Perform other duties as assigned.

Sustainability

Proactively support BGO's culture of environmental responsibility and social responsibility, and lead efforts to demonstrate the organization's commitment to sustainability and responsibility. Working with the Property Managers, set targets and goals for energy efficiency, greenhouse gas emissions, water usage and recycling Monitor utility consumption and develop and implement strategies for reductions, review consumption trends regularly with operations staff Continually seek, and engage staff in seeking, opportunities for waste reduction and improvements in recycling Keep abreast of new developments and industry standards and practices for efficient building operations by attending industry events and participating in company or industry committees.

Who you are:

Technical Qualifications

+ a minimum of 5 years direct work experience in a building operations position or similar structure or, an equivalent combination of skills and work experience; + Knowledge of local codes and regulations, ability to write specifications;
+ Knowledge of security systems including card access and CCTV is an asset;
+ Good knowledge of Windows and Microsoft Office. Ability to work with Apple mobile communication devices.
Ability to develop and sustain good working relationships with contractors, tenants and public. Ability to communicate effectively and professionally utilizing computer, oral and written skills. Ability to allocate one's time effectively, work under pressure and manage tight deadlines. Handle multiple demands and competing priorities, adapt to new ideas and constant changes. Able to work independently with minimal direction and respond to emergency situations.

Police Clearance:

A criminal verification check is required for employment.




At BGO, we recognize that each employee's unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.



BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.



We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.



BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgoproperties.com