Job Description

Sunday-Thursday

10:45pm-6:45am

Location: Brantford, ON

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Position Summary

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The Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The Operations Supervisor fosters a productive team environment while ensuring product safety, quality, and legality.

Primary Responsibilities

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Supervise at least two full-time direct reports, including coaching, skills development, performance management, and disciplinary actions up to and including termination. Oversee daily, weekly, and monthly production activities within warehouse operations. Prepare and distribute reports necessary for day-to-day operations. Ensure proper implementation of schedules and effective job assignments. Manage vacation and time-off scheduling to minimize operational disruption. Actively lead and supervise teammates on the floor to ensure workflow and safety compliance. Conduct daily startup meetings to communicate work instructions, safety practices, and operational updates. Provide consistent and fair feedback to drive teammate performance and excellence. Conduct weekly safety meetings and participate in safety training, JHA reviews, and facility walkthroughs. Maintain a clean, organized work environment in accordance with 5S standards. Develop a productive team through cross-training, communication, and motivational techniques. Facilitate seamless handoffs and communicate key information across shifts and departments. Deliver courteous and respectful customer service in high-pressure situations. Ensure inventory integrity and assist with physical inventory counts. Support the Operations Manager with special projects as needed. Assist in maintaining facility security and compliance with safety protocols.

Education and Experience

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Bachelor's degree preferred in Business, Operations Management, Supply Chain Management, Industrial Engineering, or a related field. Minimum of 6 months of experience in operations, warehouse, or supply chain environment required.

Skills and Competencies

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Excellent organizational and analytical skills. Labor Management experience preferred. Strong prioritization and problem-solving abilities. Experience with quality management methodologies and continuous improvement practices. Fundamental understanding of change management. Ability to lead and support teams in high-stress environments. Excellent verbal and written communication skills. Broad knowledge of warehouse operations, methods, and procedures.

Warehouse Associate -- Physical & Cognitive Requirements

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Physical & Cognitive Requirements (With or Without Accommodation)

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Ability to follow policies and procedures Ability to read, write, and interpret information Ability to add, subtract, multiply, and divide Ability to use hands to finger, handle, or feel Ability to sit, walk, or stand for the duration of the shift Must possess visual acuity to perform essential job functions Ability to conduct physical tasks with a full range of motion throughout the warehouse environment Ability to lift and carry items up to 50 pounds

Requirements, Perks, and Benefits -- CA Salaried & Hourly

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At FedEx, our value of

Taking Care of Each Other

is reflected in our commitment to being an inclusive employer that represents the diversity of our customers and the communities we serve. We foster respectful, safe, and inclusive workplaces where everyone is valued for their unique contributions.



Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process; we will work with you to support your needs.

Job Disclaimer Canada

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This job description is general in nature and is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent is expected to perform all other duties as assigned, complete and achieve minimum thresholds on mandatory testing and training, operate in a PC Windows environment, successfully complete recurrence training and maintain annual accreditations where applicable, and work varying shifts based on business needs.



If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

Driving Requirements (If Applicable)

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Candidates for positions that require driving as a core competency must have a valid driver's license (for example, Class 5, G, or 1 [AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to application.



Candidates will be assessed through careful consideration of:


Their current driver's abstract

Their performance during application interviews

Their performance on any driver competency assessments administered

Note:

Customize this posting with location, shift details, compensation, and application instructions before publishing.


Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.