Job Description

We are looking for a high-energy individual to own the flow of our agency. As the

Operations & Project Coordinator

, you are the undisputed champion of our CRM, ensuring that every project stays on track and every resource is optimized. This is a role for a master organizer who thrives on radical honesty and extreme ownership, someone who can anticipate needs before they arise and move projects across the finish line with precision. If you are a "

Radiator

" who loves bringing order to a fast-paced creative environment, your seat at the table is waiting.

At Artrageous, we don't just "manage projects"--we empower business growth for our clients through professional-grade digital marketing.

We are looking for an Operations & Project Coordinator

who wants to champion our agency's workflow and creative team. This is a high-impact role acting as the "right hand" to the owner and account managers, ensuring our team plays offense and our clients are "over-awed" by our deliverables.

The Artrageous DNA: Who You Are

Extreme Ownership:

You don't "pass the buck." You carry the load until the goal is met and take pride in the smallest of the details.

Mastery is the Minimum:

You are a perpetual student. You don't wait to be taught; you are obsessed with learning and finding the best and most efficient path forward.

Radiate Energy:

You solve problems with a high-energy and positive attitude. You leave every room better than you found it.

The Mission: Your Key Responsibilities

Pipeline Mastery:

Oversee the project pipeline within our CRM, ensuring every project moves from initiation to completion with zero friction.

The Owner's Right Hand:

Act as a strategic liaison for the owner, tracking daily tasks, coordinating high-level client communications, and anticipating needs before they arise.

Resource Alignment:

Assign projects and tasks to the creative team, establishing clear deadlines and managing time allocations to ensure project profitability.

The Voice of the Workflow:

You don't just manage the work; you own the delivery. You are responsible for maintaining clear, professional, and proactive communication with clients, ensuring they are informed, confident, and "over-awed" by our progress.

Scope Protection:

Collaborate with account managers to identify out-of-scope work, ensuring we deliver value while maintaining agency health.

System Innovation:

Proactively recommend CRM and workflow enhancements. We value curiosity as a competitive advantage.

Qualifications & Skills

The "Finisher" Mindset:

An assertive ability to get projects across the finish line with accuracy and urgency.

Organizational Mastery:

Exceptional time management skills and the ability to manage multiple high-priority tasks simultaneously.

Communication:

Professional and direct communication skills--radical honesty is our policy.

Tech Literacy:

Proficiency with Google Workspace (Sheets, Docs, Slides). Experience with CRM systems is preferred but not required (we will fuel your education to be successful in the role)

Discretion:

Ability to work with high-level initiatives with absolute discretion and initiative.

Location:

In-person at our Lethbridge, AB office (Commute/Relocation required).

Hours:

Monday - Friday, 8:30 am - 4:30 pm (No weekends).

Health:

Dental and Extended Health Care (after probation).

Environment:

Semi-casual dress, team events, and free on-site parking.

Compensation & Ongoing Education

Starting Wage $22.00/hour. After a successful 90-day probation: automatic raise to $23.00/hour. Performance-based raises reviewed semi-annually. Ongoing paid education: team members complete a relevant course or book every 90 days (paid by Artrageous upon completion) to help you become an expert in your area of practice.
Job Types: Full-time, Permanent

Pay: From $22.00 per hour

Benefits:

Casual dress Company events Dental care Extended health care On-site parking Paid time off
Ability to commute/relocate:

Lethbridge, AB T1H 2J1: reliably commute or plan to relocate before starting work (required)
Work Location: In person