Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 100 East Beaver Creek Road, Richmond Hill, Ontario, L4B 1J6

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Pharmacist, Central Pharmacy Services (100 EAST BEAVER GREEK, RICHMOND HILL)

SUMMARY:

Reporting to the Production Team Lead, the Pharmacist will support the overall operations of the Pharmacy, including providing communication to client pharmacies and coordinating with vendor and support teams, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:
Pharmacy and Customer Service

Practice within federal/provincial regulatory/legal requirements, provincial Code of Ethics, Standards of Practice, and Policies demonstrating professional integrity and acting to uphold a high professional standard of practice.

Ensure all privacy requirements are met, including customer confidentiality and consent management

Ensure accuracy of all prescriptions dispensed

Maintain all records required by legislation, standards of practice, and policy, i.e., customer records, narcotic and controlled drug records

Provide timely and positive resolutions to customer needs and requests from other stakeholders

Promote Pharmacy campaigns, programs, and services as appropriate

Workflow and Inventory Management

Control access to the dispensary with respect to inventory and patient confidentiality

Review and maintain Workflow Queues regularly

Review of stock to identify expired inventory

Oversight of current stock levels and medication orders from wholesalers

Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada, and regulatory bodies as necessary are completed

Ensure proper preparation, packaging, distribution, and storage of all inventory, including those that require special handling and training

Operations

Ensure the dispensary reflects an appropriate image of the Pharmacy as a safe, organized, and efficient workplace

Ensure inventory is placed in appropriate areas

At shift change, communicate all outstanding issues to corresponding team members.

Ensure all Pharmacy team members comply with internal policies

Involvement with financial reports as appropriate

Identify and report business-building opportunities, both internally and externally, and action where appropriate.

Read and action store communications on in-store web

Report and escalate Pharmacy incidents for medication or privacy incidents (actual and near-misses)

Leadership & Supervision

Ensure the pharmacy team works cohesively to complete necessary activities

Support ongoing training for all Pharmacy team members

Education & Professional Licensing

Valid license to practice in the province

Experience, Skills & Qualifications

Independent thinking and decision making - make decisions when dealing with issues or problems.

Plan, coordinated, and delegated assignments and provided coaching to Pharmacy colleagues.

Proven ability to drive and build the business, lead by example, and support enterprise programs

Prioritize activities quickly in response to changing initiatives

Strong verbal and written communication skills

Commitment to providing exceptional customer service

Superior customer relations skills and a strong sense of professionalism

Strong problem-solving skills, including experience formulating and executing action plans

Strong personal computing skills and knowledge of Pharmacy systems a definite asset

Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment for all colleagues

Complete mandatory training and voluntary continuing education workshops as needed

• Able to work Monday to Friday - day shift - 6 AM to 2 PM.

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

This role requires employees to be flexible to work various shifts during the business hours of operations, including night or weekend shifts and statutory holidays.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.