Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Main duties include:

• Perform daily inspections of buildings and land, ensuring the General Manager and Property Manager are kept updated on any discrepancies and the remedy;
• Monitor, mentor, coach and develop direct reports, ensure adherence to policies and procedures, provide recognition, evaluate and provide feedback on performance, address performance concerns and resolve problems;
• Document and arrange for appropriate remedial work using the company purchasing/procurement guidelines;
• Prepare and execute yearly expense budgets, including recoveries;
• In collaboration with procurement negotiate and manage all service contracts;
• Oversee the budgeting and management of all operations contracts;
• Develop and manage Major Capital Expenditures program;
• Prepare monthly forecast, variance reports and complete year end expense accruals;
• Maintain and monitor budget control books, including controlling the purchasing of supplies;
• Develop and manage energy management program including metering systems;
• Manage, oversee and approve all utilities expenses;
• Manage all aspects related to the tenant water and hydro metering and billing;
• Develop and manage all aspects of sustainability, including recycling program, organic waste and diversion targets set for the property;
• Prepare purchase orders and get competitive quotes when required pursuant to the purchasing guidelines;
• Lead their team in providing the highest levels of service to all customers with whom they interact, whether internal or external, with the goal of continuously improving the customer experience;
• Champion programs for increasing employment engagement, communications and people development;
• Oversee and monitor customer service levels provided and implements continuous service improvements;
• Implements improved operational processes that enhance capabilities to meet/exceed service standards;
• Ensures organizational adherence and accountability to standard operating procedures;
• Oversee all health and safety requirements;
• Manage tenant construction together with the Tenant Coordination group.
• Keep Current on trends and developments within building envelopes and synthesize findings into relevant and practical recommendations/business cases.
• Maintain positive relationships with tenants, government authorities, community partners and contractors.

Key requirements:

• Excellent people leadership abilities and a dedication to continuous improvement;
• Approachable, positive demeanor with a hands-on and team-oriented work style;
• Post-secondary education is preferred, ideally in mechanical/civil engineering. Courses in building services or the technical trades will also be considered;
• Facilities Management Administrator (FMA), Certified Energy Manager and/or Certified Engineering Technologist (CEM) designations are an asset;
• Demonstrated ability to effectively identify and solve problems for customers/tenants, and be resilient in the face of challenges.
• Experience managing a mixed-use property an asset.
• Solid knowledge of WHMIS requirements.
• Ability to apply successful initiatives utilizing up-to-date industry technologies;
• Proven analytical and problem-solving skills. Ability to quickly understand and identify issues and propose solutions;
• Proven ability to effectively prioritize workflow to ensure deadlines are met in a fast-paced environment. Able to adapt to shifting priorities;
• Takes initiative, is proactive in their work, and results-oriented;
• Ability to manage and adapt to change;
• Extensive experience working with budgets and understanding financial statements;
• Deep understanding of HVAC, Lighting, Plumbing, Electrical and Building Science.
• Solid contract management and computer skills (Excel, Word, JDE, Yardi, and some database exposure);
• Knowledge of LEED and BOMA standards, and an environmental focus;
• Must be a resourceful team player, with a strong commitment to customer service and the ability to effectively balance numerous priorities;
• Strong communication skills with the ability to communicate proficient in the English language (verbal and written);
• Strong team player, working well and collaboratively with all on site departments including Marketing, Tourism and Specialty Leasing.

Location:

\xe2\x80\x93Vaughan, ON

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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