Operations Manager Job in Island Smiles

Operations Manager

Toronto, ON, CA, Canada

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Job Description

Island Smiles is looking for a capable, grounded operations manager to support the daily flow of the business. This role is for someone who's confident managing people, solving problems, and keeping everything running smoothly especially when the founder is working remotely.

You'll be the point of contact for the team, clients, and day-to-day decisions. Your ability to lead with clarity, handle unexpected issues calmly, and keep things organized will be essential.

What You'll Do:

Oversee salon operations and team communication Step in when issues come up (e.g. no-shows, scheduling gaps, client concerns) Support with messages, emails, calls, appointment coordination, and light social media engagement Maintain structure and flow while upholding brand standards Communicate clearly and professionally with the founder as needed
The Right Fit:

You're organized, self-motivated, and reliable You have strong people skills and good judgment You're solution-oriented and calm under pressure You take initiative while also respecting boundaries You're familiar with the beauty/wellness space or eager to learn it
Job Type: Full-time

Pay: From $25.00 per hour

Ability to commute/relocate:

Toronto, ON M1N 1V2: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person