Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL is seeking an Operations Manager to oversee the operation and maintenance of a diverse portfolio of office and industrial properties in the GTA. This role not only manages staff and service contracts and the preventative maintenance programs but will also control expenditures, assist in the preparation of operating budgets, while troubleshooting and responding to tenants and user group. As a key member of the management team, the Operations Manager is responsible for overseeing major projects.

The successful candidate will have a thorough understanding of technology and modern building systems, be a strong communicator both in verbal and written communication, and demonstrated have project management experience.

What this job involves:

• Manages a team of operators as well as an Operations Supervisor, ensuring they are well trained, organized and engaged to maintain the site, respond to emergencies appropriately and resolve tenant work orders.
• Ensures that the HVAC, power, life safety and other mechanical equipment are operating effectively and efficiently, that the preventative and corrective maintenance programs are being carried out effectively and that a high standard of physical plant performance and cleanliness is maintained.
• Responds to tenant and user group\xe2\x80\x99s requests in a professional, courteous manner.
• Prepares detailed technical reports regarding maintenance and operating matters; corresponds with equipment and material suppliers to determine cost, quality and other related information. Maintains historical operating equipment, log sheets and data. Ensures that all mechanical/electrical drawings are updated to reflect actual conditions. Submits monthly Utility Consumption Reports.
• Assist the Property Manager/Director in preparing an annual expense budget and monitors the performance to budget over the course of the year. Administers cost control programs and prepares estimates. Develops and initiates programs to improve the physical operation of the complex.
• Operates, maintains and provides inspections of the physical plan and HVAC equipment, ensuring efficient and safe operation and ensuring a high standard of physical plant performance and cleanliness.
• Work closely with the management and administration on budgeted capital jobs as well as tenant buildouts. This will include major projects, working closely with consultants, contractors and tenants. Timely response and strong communication are necessary to ensure jobs are completed on budget and on schedule.

Sound like you? To apply you need to be:

• Individual must be mechanically inclined and bring significant operator experience preferably with similar buildings and assets
• Completion of a 3-year technical/technological college diploma or combined level experience/education in building operations is an asset
• Experience as a chief engineer or operations manager
• Experience in central computerized monitoring and central systems as well as the ability to read and comprehend detailed drawings in the electrical/mechanical fields
• Experience with modern day technology and commissioning of systems
• Good interpersonal and verbal/written communication skills
• Excellent troubleshooting and diagnostic skills
• Experience with preventative maintenance on a variety of mechanical equipment
• Project Management, construction supervision experience
• Experience with mechanical plan water treatment programs
• Must be alert and perceptive and able to resolve problems/emergencies
• Strong requirement for attention to work tasks
• Excellent people management skills

This role requires the Operations Manager to drive to various buildings within the portfolio therefore a clean and valid driver\'s license and vehicle is required.

Location:

\xe2\x80\x93Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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