Job Description

Stephenson's Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don't just rent equipment - we fuel projects, power progress, and help our customers get the job done right. We proudly serve customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and Family Focus. We're looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family.



Job Summary

The Operations Manager serves as the leadership for the location, resolving customer issues, and professionally representing Stephenson's at all times. Reporting to the Hub Manager, this role provides coaching, training and development to the on-site staff while developing plans and strategies to grow the business.



Requirements

5 years of rental or related experience gained either in construction, home improvement or retail. 2 years of Supervisory experience. High school diploma or equivalent. Post-secondary education preferred but not required. G Class Driver's Licence with a clean abstract. Experience with Microsoft Office Suite (Word, Excel, Outlook). Strong leadership, influencing, communication and organizational skills. Excellent decision making and problem-solving skills. Experience with Health and Safety training is an asset.

Responsibilities



Work closely with the Hub Manager to develop annual plans and strategies to grow the business. Assists the Hub Manager with coordinating daily activities of Full-Time and Part Time Sales Associates. Responsible for training, development, coaching and engaging employees. Fulfill the same duties as a Sales Associate on a frequent basis. Maximize sales opportunities with customers. Resolves issues that may escalate to a Supervisory level. Monitors inventory and ensures that the right equipment is available at the right times. Oversees the quality of the product and merchandising for the location. Adheres to and promotes all Company Safety Policies Other duties as assigned.

Why you'll love working here

Safety is our #1 priority Competitive hourly wages with bonus opportunities Paid time off Company paid benefits including health, dental and vision care Life insurance and RRSP matching Annual uniform and PPE allowance Discounted gym membership and exclusive store discounts Internal training, career development, mentorship, and apprenticeship opportunities A tight-knit team that treats you like family

We are thankful to all applicants and will reach out to those that qualify.



Stephenson's Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.