Job Description

Job Overview

Skookum Operations managers will be responsible for overseeing all duties and responsibilities for proper handling of three retail locations. This role must have a mentally strong willed personality and yet be gentle and caring to others within the business. Monitoring the many aspects of retail operations will be a key role to operate as efficiently as possible.

Duties

Train and discipline employees Gauge employee performance Make weekly staff schedule while forecasting future events, in or out of the store. Inventory management accuracy, control incoming inventory Delegate tasks appropriately Have a gentle demeanor and respect towards all employees Meet weekly with each respective manager Meet weekly with Service desk manager Meet weekly with Ecommerce staff Meet weekly with two other retail locations Meet with staff every 2-3 months Lead the team to success, Happiness and instill teamwork amongst the workplace

Qualifications

10+ years in leadership roles, preferably in sporting goods and/or resort retail Proven experience in a General Manager, Operations Director, or similar leadership role within retail or a related industry. Strong financial acumen with experience in budget management, financial reporting, and KPI tracking. Excellent leadership and team development skills, with a passion for growing leaders. Exceptional communication and organizational abilities to drive internal alignment. Knowledge of marketing strategies and ability to hold teams accountable for performance. Strong understanding of customer service standards and retail operations. Experience in HR functions, including recruitment, training, and performance management. Ability to build and maintain relationships within the outdoor sports industry and local community. Knowledge and experience with Quickbooks or other accounting softwares
Job Types: Full-time, Permanent

Pay: $49,776.22-$70,000.00 per year

Benefits:

Casual dress Dental care Extended health care Flexible schedule Paid time off Relocation assistance Store discount
Ability to commute/relocate:

Revelstoke, BC: reliably commute or plan to relocate before starting work (required)
Experience:

Retail management: 10 years (required)
Work Location: In person