Job Description

Operations Manager | Retail Lumber & Building Materials

Location:

Saskatoon, SK

Employment Type:

Full-time, On-site

About Us

We are a retail lumber and building materials company focused on creating

exceptional backyard escapes

: custom outdoor spaces designed for relaxation, recreation, and connection.

Our customers come to us with ideas and aspirations. Our team helps turn those ideas into reality through great design support, reliable materials, and an outstanding customer experience.

We're not just selling lumber and bricks; we're helping people create spaces where they escape too.

About the Role

This is a

hands-on operations leadership role

focused on

accuracy, organization, and follow-through

. You will be responsible for ensuring that materials flow correctly, orders are fulfilled accurately, safety standards are upheld, and the team operates in a structured, professional, and accountable way.

This role is ideal for someone who:

Notices what others miss Takes pride in getting things right the first time Brings calm discipline to busy environments Earns trust through consistency and standards Can rally a team around doing quality work, every time

Why TUDS Over a Big Box?

You'll run your operation, not follow a corporate playbook from 2,000 miles away Your improvements get implemented, not buried in a suggestion box You'll work with owners who are hands-on, not a distant corporate office Your team will know your name, and you'll know theirs

Key ResponsibilitiesYard, Warehouse & Inventory Operations

Oversee daily yard, warehouse, shipping, and receiving operations. Ensure

high levels of accuracy

in material handling, inventory counts, and order staging. Use inventory management software to maintain clean, reliable data. Ensure materials are handled, stored, loaded and delivered safely and correctly. Identify errors, gaps, or inefficiencies and correct them before they escalate.

Team Leadership & Enablement

Lead and coordinate a yard and warehouse team with clear expectations. Bring structure, clarity, and accountability to daily work. Galvanize the team around shared standards for safety, accuracy, and reliability. Coach team members to improve consistency and technical skill. Follow up closely to ensure work is completed correctly and on time.

Safety & Standards

Enforce the company safety program without shortcuts. Ensure proper forklift operation and certification standards are upheld. Maintain a clean, organized, professional yard and warehouse environment. Ensure compliance with procedures, policies, and best practices.

Customer & Branch Support

Support customer-facing interactions when operational clarity is needed. Work closely with sales and branch leadership to ensure smooth execution. Ensure the operations function enables, rather than slows, the customer experience.

What We're Looking ForRequired Experience & Skills

Minimum 2 years

experience in

yard, warehouse, shipping, or receiving

Minimum 2 years

team leadership or supervisory experience

Minimum 2 years

experience with

lumber and/or construction materials

Experience using

inventory management software

Customer-facing experience in a retail or distribution environment Demonstrated

high accuracy

in shipping and receiving Experience working within a

formal safety program

Forklift experience (certification preferred or willingness to obtain)

The Type of Person Who Thrives Here

This role is a strong fit for someone who notices when something is 2 inches off. You take pride in a yard that runs like clockwork:

Has strong

discernment

and quickly sees what is working and what is not Demonstrates

tenacity

in following tasks through to completion Values rules, standards, and accuracy Is comfortable enforcing expectations and procedures Leads with quiet authority rather than force Builds trust by being thorough, consistent, and reliable Takes pride in high-quality work and disciplined execution

Who This Role Is Not For

This role is

not a fit

if you:

Prefer loosely structured or highly improvisational work Are uncomfortable enforcing rules or safety standards Get frustrated by detail-oriented or accuracy-driven work Avoid accountability for errors or missed steps Prefer delegating without close follow-up Are looking for a primarily sales-focused or creative role

Physical Requirements

Ability to perform heavy lifting on a regular basis Comfortable working outdoors in all types of weather conditions

What You Get

A leadership role where quality and accuracy matter Direct exposure to ownership and involvement in operations decisions Clear expectations and the autonomy to meet them your way A stable, professional work environment The satisfaction of enabling exceptional customer outcomes Long-term growth potential within a values-driven company

Compensation

Base Salary:

$50,000 - $60,000 (scaled to store volume)

Performance Bonus:

Up to $5,000

OTE:

$55,000 - $65,000 Plus RRSP matching and benefits
As the store grows, so does your base--your success directly increases your earnings.

If you are someone who values doing things right and wants to be part of creating truly exceptional backyard experiences, we'd like to hear from you.

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match Store discount
Experience:

yard, warehouse, shipping, or receiving: 2 years (preferred) team leadership or supervisory: 2 years (preferred) lumber and/or construction materials: 2 years (preferred)
Work Location: In person