Job Description

- Operations Manager

Job Overview

Persaj Countertops is a premium stone fabrication and installation company specializing in natural stone, quartz, and porcelain for high-end residential and commercial projects across Metro Vancouver. We are seeking an experienced

Operations Manager

to lead day-to-day shop and project operations and ensure consistent, high-quality execution.

This role requires a mature, hands-on leader capable of managing teams, optimizing workflows, and running operations independently.

Our Core Values

At Persaj Countertops, our work is guided by the following core values:

Respect

- We treat clients, partners, and each other with professionalism, courtesy, and integrity.

Communication

- Clear, timely communication keeps every project on track.

Trust

- We do what we say, stand behind our work, and hold ourselves accountable.

Quality

- Every detail matters; every project reflects our craftsmanship.

Pride

- We take ownership of our work and deliver results we're proud of.
What's the Role

Oversee daily fabrication shop operations (saw, CNC, routing, polishing, finishing) Plan and manage production schedules from template through installation Coordinate with drafting, programming, and installation teams Ensure projects are completed on time and to Persaj quality standards Lead, train, and manage shop and field teams Enforce quality control procedures and conduct final inspections Monitor operational KPIs (on-time delivery, rework, material yield, productivity) Oversee slab inventory, material flow, and job readiness Enforce health & safety policies and regulatory compliance
Requirements

10+ years of experience in stone fabrication shop or related construction operations Strong knowledge of natural stone, quartz, and porcelain fabrication Proven experience managing teams and production schedules Familiarity with CNC machinery and shop workflows

Proven team leader with extensive operational and people-management experience

Strong organizational, problem-solving, and leadership skills
Assets (Preferred)

Experience with similar stone fabrication software Experience with Digital template Experience with CAD Drafting & CNC Programming Lean manufacturing or process improvement experience Health & Safety / WorkSafeBC certifications
Benefits

Company events On-site parking Store discount Vision care
Job Types: Full-time, Permanent

Pay: From $85,000.00 per year

Benefits:

Company events Dental care Extended health care Paid time off Store discount Vision care
Experience:

stone CNC shop: 10 years (required) Digital Template: 2 years (required) CNC programming: 2 years (preferred) Team management: 5 years (required)
Work Location: In person