Job Description

The Opportunity:
Job Title: Operations Manager, Metro
Department: Regional Operations
Location: Halifax, NS
Type of Employment: Regular, FT
Closing Date: September 25, 2025
Reference Number: 2025-4642
Nova Scotia Power's greatest source of energy is our people. In a culture focused on safety and our customers, we're committed to providing exceptional service to our customers and rewarding jobs to our employees. We're hiring solution-minded people excited to help us grow into the future. We are currently looking to fill the position of Operations Manager.
Reporting to the Director of Regional Operations, the Operations Manager, Metro is responsible for the safe and efficient planning, scheduling and execution of territory resources. As part of the Energy Delivery team, the Operations Manager will lead the team which is responsible for the planning, construction, operation, maintenance and service restoration of the transmission and distribution system within the Territory in order to provide excellent customer service. Key elements of this role include::

• You will be responsible for personal safety, that of co-workers, and those under your direction by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations.
• You will be accountable for environmental performance as it relates to the environmental management system processes and initiatives.
• You will ensure that Nova Scotia Power's business purpose and financial objectives are met through long and short term planning of resources.
• You will ensure that all vehicle, equipment, maintenance and operating procedures are effectively executed.
• You will contribute to overall long term business planning and operations by effectively developing work plans and managing capital and operating budgets.
• You will ensure that the needs of NSP's customers are a primary focus of all service area activities by delivering on customer service excellence.
• The successful candidate will lead the operations team in the service area to ensure the highest level of performance while ensuring that effective health and safety programs are in place.
• You will maintain high level of employee morale, commitment and productivity by training, developing, motivating and communicating with staff.
• You will administer the Collective Agreement, ensuring just and consistent interpretation through the service area.

These skills will make you successful::

• University degree or possess a suitable combination of education and experience
• A minimum of seven to ten years supervisory and leadership experience in a utility environment, with emphasis on safety & customer service excellence.
• Must possess excellent leadership, management, communication, organizational and motivational skills and be able to work effectively in the Regional Operations team, contributing significant value
• Knowledge of resource work planning and utility finances would be an asset

Learn more about our culture and values:
At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.
If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by September 25, 2025 and let us know why this role is right for you. The perks of joining our team? We offer::

• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: Short-term incentive plans and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera:
As one of Atlantic Canada's largest publicly traded companies, we are ranked one of , and . We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation. Recruitment & Promotion Policy:
The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the . The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.

Skills Required