Job Description

Position Overview:

The Operations Manager is the driving force behind the Port Moody Soccer Club, ensuring the club operates smoothly so that players, coaches, and families can focus on the joy of the game.

In this role, you will oversee compliance, finances, programs, facilities, and communications, keeping the club organized and ready for every season, while leading administrative staff to deliver accurate, efficient, and professional operations. Your role is key to creating a safe, engaging, and positive experience for every member of the club.

Your Responsibilities:

Governance & Compliance

: Ensure club compliance with all governing bodies, maintain accurate records, submit required reports, manage insurance requirements, and oversee international transfer processes.

Financial Oversight

: Work with the Bookkeeper and Accountant to oversee transactions, invoicing, budgeting, and reporting, including field rental billing and collections follow-up.

Program & Season Management

: Lead registration setup, team assignments, training schedules, and league submissions, ensuring smooth seasonal operations.

Facilities & Scheduling

: Secure and coordinate fields, gyms, and facilities, resolve scheduling conflicts, and ensure the timely delivery of schedules across platforms.

Equipment & Inventory

: Manage ordering, distribution, collection, tracking, and inventory of uniforms and equipment, coordinating volunteers and suppliers as needed.

Communications & Member Relations

: Oversee club communications across email, website, and social media, and respond to escalated concerns.

Event Management

: Plan and deliver club-wide events (e.g. Photo Day, Awards Night, Raffles, etc.), secure permits, coordinate logistics, and lead volunteer efforts.

Team Leadership

: Supervise and mentor the Administration team, ensuring accurate schedules, rosters, and communications while fostering process improvements and cross-team collaboration.

Your Qualifications:

3+ years of operations or administrative leadership, preferably in sport, events, or nonprofit sectors. Excellent communication (written and verbal), organizational, and interpersonal skills. Proficient in Microsoft Office and willing to learn other digital tools like PowerUp, Comet, or similar platforms. Willingness to work flexible hours (primarily 9:30pm-5pm, Mon-Fri) and evenings and weekends.

Additional Qualifications (Nice to Have but Not Required):

Strong understanding of club and league operations, ideally in BC's soccer structure. Experience supervising or mentoring junior staff. Financial literacy and experience working with accounting staff or managing budgets.
Job Type: Full-time

Pay: $25.00-$28.00 per hour

Expected hours: 24 - 40 per week

Benefits:

Flexible schedule
Application question(s):

Are you currently legally authorized to live and work in Canada? How comfortable are you with MS Office (beginner/intermediate/expert)? What is your desired hourly rate for this role?
Experience:

sport, events, or nonprofit sector: 3 years (preferred) operations and/or administrative: 3 years (preferred)
Location:

Lower Mainland, BC (preferred)
Work Location: Remote