Operations Manager

Kitchener, ON, Canada

Job Description

Our client is a well-established leader in the property restoration sector, trusted by homeowners, businesses, and insurers for rapid and reliable solutions when disaster strikes. They specialize in returning damaged properties to pre-loss condition after events such as water intrusion, fire, smoke, mould, and other unexpected disruptions.
Their team approach, strong reputation, and commitment to quality have positioned them as a go-to provider across the region. As they continue to grow, they are now seeking a capable and forward-thinking Operations Manager to join their leadership group.
Compensation
The successful candidate will receive a competitive base salary in the range of $90,000 to $100,000. Additional performance-based bonuses tied to key operational targets will be discussed with the employer. A comprehensive benefits package is also provided.
The Opportunity
This is an exciting chance to step into a busy, respected restoration business at a time of expansion. You will have a direct impact on how the operation scales, how teams perform, and how projects move from intake to completion. If you enjoy improving systems, mentoring teams, elevating customer satisfaction, and driving results in a fast-paced environment, this role places you at the center of meaningful organizational change.
Position Description
The Operations Manager plays a central role in ensuring that projects move smoothly from initial assessment through to final completion. This leadership position is responsible for guiding teams, optimizing workflows, and elevating the overall operational performance of a rapidly growing restoration business. You will champion best practices, support staff development, and bring forward process improvements that strengthen efficiency and customer satisfaction.

  • Overseeing day-to-day operations across multiple active restoration projects
  • Managing and supporting field and office teams to ensure consistent performance
  • Evaluating current procedures and implementing improved processes where needed
  • Coordinating schedules, labour resources, equipment, and subcontractors
  • Monitoring project timelines, budgets, and quality standards
  • Ensuring compliance with health, safety, and industry regulations
  • Managing customer communication and resolving issues promptly
  • Working with senior leadership to support operational scaling and strategic growth
  • Identifying opportunities to streamline workflows and increase overall capacity
Qualifications
  • Background in construction, restoration, or a closely related field is essential
  • Proven experience managing people and building high-performing teams
  • Strong ability to scale operations and manage multiple projects in motion
  • Skilled at assessing current processes and implementing improved workflows
  • Comfortable in a fast-paced environment with shifting priorities
  • Excellent communication, leadership, and problem-solving abilities
  • Customer service mindset with a commitment to quality and project success
Additional Information
Date Posted: December 12, 2025
Job Type: Permanent, Full-Time
Industries: Construction
Job Categories: Manufacturing/Production/Operations
Manages Others: Yes
Required Travel: Yes
Relocation Assistance: No
Keywords:
Learn More About the Recruiter
John Barron, B.A.
With deep roots in both the United Kingdom and Canada, John brings a rare and powerful dual-market perspective that helps industry-leading companies find the best, right-fit talent for their very important hiring needs. Serving as a cornerstone of our UK recruitment practice, he has clients both across the pond and here in North America. While his experience spans several industries and sectors, he earnestly finds manufacturing to be a most exciting, promising and diverse sector and one in which he has found particular success, forging a strong reputation for recruiting excellence.
How to Apply
Please click on the "Apply" button located elsewhere on this job posting (preferred) or email your resume to:
About Stoakley-Stewart Consultants
Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
What are we known for and how do we help?
  • Helping talented professionals secure new, exciting and rewarding career opportunities
  • Treating each unique individual with professionalism, respect and integrity
  • Meeting your distinct needs by matching you with the right corporate culture

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Job Detail

  • Job Id
    JD3276424
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kitchener, ON, Canada
  • Education
    Not mentioned