Job Description

Operations Manager (18 Month Maternity Leave Coverage)

The Role:

The

Operations Manager

is a strategic, hands-on leader responsible for the day-to-day operations of the

Kaslo Hotel and Waypoint Restaurant

. This role oversees multiple departments--including the

restaurant, front desk and housekeeping

--and plays a critical role in maintaining high standards across guest services, operations, and marketing.

Reporting directly to the

General Manager

, this position is ideal for someone with proven leadership in food & beverage, a strong administrative skillset, and a collaborative, proactive approach. You'll help shape the guest experience, support staff development, and contribute to the success of the entire property.

What You Bring:

Minimum

2 years of leadership experience

in food & beverage Experience in

sales and marketing

an asset (e.g. social media, promotions, event marketing) Previous experience in hospitality environments

is a strong asset

Highly organized with excellent administrative and computer skills

Skilled at leading service teams and handling guest concerns with diplomacy

Confident providing constructive performance feedback

and handling formal documentation when needed

Comfortable coordinating cross-departmentally in a fast-paced, dynamic environment

Strong written and verbal communication skills

Availability to work Thursday-Saturday evenings on the restaurant floor, supporting service and leading the team

Strategic thinker with a talent for developing and implementing revenue-driving initiatives within the hotel and restaurant

What We Offer:

Competitive salary Full

benefits package

Employee

discounts

in the restaurant and hotel A fun, supportive workplace where you'll grow with a vibrant team in the heart of the

Kootenays

How to Apply:

Email your

Cover Letter and Resume

to:

James Danby

, General Manager -- james@kaslohotel.com

We look forward to hearing from you!

Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off
Ability to commute/relocate:

Kaslo, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:

Restaurant management: 2 years (preferred)
Work Location: In person

Application deadline: 2025-07-15
Expected start date: 2025-09-01