Job Description

Are you a skilled leader with a background in restoration or construction management? We're seeking an Operations Manager - Complex Claims in the GTA to oversee our Complex Claim team and manage scheduling for the department and managing the Site Supervisor and Project Managers.


Join us and lead with excellence in delivering high-quality emergency mitigation, rebuild, and remediation services. If you thrive in dynamic environments and are passionate about making a difference, apply now!


This Operations Manager - Complex Claims position comes with a competitive salary, we offer an

exceptional extended health plan

including

medical, dental, and vision coverage

. Our benefits package includes an

employee assistance program

, educational assistance,

professional development opportunities

, internal growth prospects, national career movement possibilities, and a healthy work-life balance. If this position aligns with your aspirations, apply today!

A DAY IN THE LIFE OF AN OPERATIONS MANAGER - COMPLEX CLAIMS

As an Operations Manager, your day is dynamic and pivotal in ensuring the success of our restoration projects. You start by coordinating schedules and deploying our Site Supervisor team to various complex claims projects, collaborating closely with Project Managers and local branches to align with project goals and client expectations.


Your leadership is evident as you mentor and manage the team, fostering high engagement and adherence to company values. Additionally, you contribute to profitability by implementing innovative approaches to service delivery and optimizing resource allocation. Your meticulous oversight ensures adherence to safety protocols and quality standards, driving operational excellence and achievement of company objectives.

QUALIFICATIONS

Minimum of 5 years' experience in construction or restoration, demonstrating a strong foundation in the industry. Proven leadership skills and a deep commitment to operational excellence. Extensive operational management experience and a deep understanding of industry best practices. Exceptional written and verbal communication skills. A strong grasp of emergency and reconstruction practices for property damage is highly valuable. Strong computer skills with expertise in Microsoft Office (Word, Excel, Outlook, PowerPoint). Willingness and ability to travel across assigned regions of Canada, including extended periods away from home for CAT/Large Loss work. Demonstrated ability to thrive in high-pressure environments with demanding deadlines and customer service requirements, ensuring resilience and effectiveness in challenging situations.

If you're a seasoned professional with a proven track record of guiding teams in high-stakes environments, our Operations Manager - Complex Claims role offers an exciting opportunity. Join us to leverage your expertise, drive operational excellence, and play a crucial role in our ongoing success. This is your chance to advance in restoration management and make a significant impact on our organization's growth. Apply now and embark on a rewarding journey with us!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial

3-minute, mobile-friendly application

. We look forward to meeting you!