Job Description

About Us

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 18 stores across Canada to-date and more to come!

We are thrilled to announce the opening of our new store at

Market Mall

, and we are looking for enthusiastic applicants to join our team as an

Operations Lead.

About the Role

As an Operations Lead, you will be overseeing the stockroom and retail operations to ensure the seamless functioning of the store. Including but not limited to...

Stockroom Management

Oversee stockroom organization, ensuring accurate inventory levels and efficient storage practices to maximize space utilization for better operational flow Monitor stock replenishment processes to maintain optimal inventory levels, prevent stockouts, and minimize shrink through proactive loss prevention measures Perform regular stock counts and thorough audits to ensure data accuracy and identify discrepancies Ensure store staff adheres and follows standard operating procedures and company policies, maintaining a smooth and compliant work environment Support the execution of store promotions, pricing updates, and upholding visual merchandising standards to enhance the shopping experience and drive sales Lead, train, and motivate the operations team meet and exceed achieve performance objectives Maintain a safe, organized work environment by adhering to health and safety regulations and best practices

What We're Looking For

A Bachelor's degree in Business, Retail Management, or a related field is preferred A strong track record with 2-3 years of retail operations experience Passionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to guide staff and enhance the customer experience Skilled in effective communication and building strong interpersonal relationships Demonstrated strong leadership and store operation capabilities Proven problem-solving skills and ability to handle customer complaints effectively Ability to work in a fast-paced and dynamic retail environment Knowledge of retail store operations, merchandising, and customer service standards
Job Types: Full-time, Permanent

Benefits:

Flexible schedule Store discount
Application question(s):

Will your availability be fully open for this Full-Time position? How long would it take you to commute to the mall? How soon can you join us if you are offered?
Work Location: In person