Job Description

Operations & HR Manager

No Bull RV Sales is a fast-moving, no-nonsense used RV dealership. We're looking for an

Operations & HR Manager

who can keep the business running smoothly, lead staff, manage performance, organize our systems, and act as the owner's right hand.

This role carries

real authority

-- when you speak, you represent ownership. You're not just pushing paper; you are improving systems, enforcing standards, and keeping people accountable.

What You'll Do

Operations & Office Management

Run day-to-day office operations with efficiency and consistency Organize documents, files, and administrative systems Keep tasks, deadlines, and priorities moving forward

HR, People, and Policy

Manage onboarding, HR documentation, and compliance Maintain employee files, time-off tracking, and performance records Own and enforce company policies and procedures Investigate performance issues and address them early and directly

Performance Management & Leadership

Manage direct reports with hands-on coaching, accountability, and support Conduct regular 1:1s, provide feedback, and set clear expectations Lead performance reviews (process, scheduling, documentation, follow-up) Identify training needs and skills gaps, and build plans to close them Ensure consistent follow-through on standards and commitments

Technology, Systems & Light IT

Manage software, systems, user accounts, and passwords Troubleshoot basic IT issues and coordinate with vendors when needed Improve digital workflows, file structures, and data organization Be our "computer guru" for efficiency, organization, and problem solving

Executive Support to Owner

Assist with scheduling, prioritization, and communication Prepare documents, reports, and summaries Communicate direction and decisions on owner's behalf

What You Bring

Strong organizational and documentation skills Confident communicator who can be direct, clear, and professional Experience managing people and performance HR administration experience preferred Tech-savvy: systems, software, troubleshooting, optimization Ability to enforce standards without drama Calm, assertive, and solution-oriented
You don't avoid difficult conversations -- you handle them early, fairly, and professionally.

What Success Looks Like

Staff understand expectations and are held accountable Systems are organized and efficient Issues resolved quickly and professionally Less operational friction across the business Owner supported and freed up to focus on growth

Why Work With Us

Stable, straightforward business with loyal customers Real influence and ownership over how work gets done.
This isn't a junior admin job. It's for someone who loves structure, clarity, and getting things done.

Who Will Thrive Here

Organized, proactive problem-solver Skilled with technology and systems Comfortable leading people and holding them accountable Thrives in a fast-moving, direct environment
Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care On-site parking Paid time off Vision care
Work Location: In person