Job Description

About The Happy Box

At

The Happy Box

, we curate thoughtful, themed gift experiences that bring people together. Each box features high-quality products from small Canadian businesses -- designed to delight clients, teams, and recipients alike.

We're a small but fast-growing team that values organization, creativity, and adaptability. If you thrive in a dynamic environment and love supporting Canadian makers, this is the place for you.

The Role

We're looking for an

Operations & Executive Coordinator

to keep our corporate orders, sales support, and team operations running smoothly.

This is a

Multifaceted role

combining corporate client coordination, sales/outreach support, back-office administration, and light executive assistance. You'll be the central connector ensuring orders flow seamlessly and the team stays organized.

Key Responsibilities

Corporate Orders & Client Coordination

Manage post-sale corporate orders from start to finish. Confirm order details (addresses, delivery timelines, branded inserts). Work with production and logistics teams to ensure smooth fulfillment. Track progress and proactively flag issues.

Sales & Outreach Support

Support email outreach campaigns and meeting scheduling. Keep CRM up to date and track engagement. Ensure timely follow-ups with clients and leads.

Back-Office Administration

Prepare/send invoices and monitor payments. Maintain organized records (orders, shipping docs, vendor files). Generate reports on outreach, fulfillment, and operations.

Team & Office Support

Help keep workflows and deadlines on track. Manage office/fulfillment supplies and inventory. Step in as a key point of contact during peak holiday seasons. Provide light executive support (scheduling, shared resources).

What You Bring

1-3 years in operations, coordination, or administration. Strong organizational skills and attention to detail. Excellent written/verbal communication. Comfort with CRM, project management, and spreadsheets. Ability to manage multiple priorities and stay proactive. Service-oriented and collaborative attitude.

Bonus:

experience in corporate gifting, eCommerce, or small business ops.

Why You'll Love Working Here

Play a

central role

in keeping operations and client experiences running seamlessly. Join a

small, passionate team

with lots of opportunity to grow. Support Canadian small businesses while building creative, memorable gift experiences. Work in a

fast-paced, fun environment

where your input truly matters.
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 6 months

Pay: $50,000.00-$60,000.00 per year

Expected hours: 40 per week

Benefits:

Casual dress Dental care Discounted or free food Extended health care Life insurance Vision care
Work Location: In person