Job Description

Operations & Estimating Coordinator - Locksmith & Door Service Company

Location:

Toronto, ON

Position Type:

Full-Time

Company:

Pro Locksmiths & Door Service

About Us:

Pro Locksmiths is a well-established locksmith and automatic door service company serving commercial and residential clients across the GTA. With over 40 years of industry experience, we specialize in high-security locking systems, automatic door operators, door hardware, and access solutions. We are looking for an experienced, detail-oriented professional to join our growing operations team.

Position Summary:

We are seeking a highly organized

Operations & Estimating Coordinator

with direct experience in the locksmith and door & hardware industry. The ideal candidate will assist in day-to-day operations, manage field technicians, handle client communication, prepare estimates, and coordinate ordering and scheduling for ongoing jobs.

Key Responsibilities:

Prepare estimates and quotes for service and installation projects. Manage inventory and job-specific material orders. Schedule and support service technicians. Communicate with clients to provide job updates, answer inquiries, and confirm scheduling. Troubleshoot with field technicians to resolve onsite issues. Track job progress and update statuses in ServiceFusion and/or Excel. Answer phone calls and respond to client emails in a professional and timely manner. Assist management with daily operational tasks and workflow improvements. Coordinate with suppliers and subcontractors as needed.

Qualifications:

Minimum

5 years experience

in the locksmith, door & hardware, ADO & Access control industry. Strong understanding of commercial doors & hardware, operators, and key systems. Experience with estimating, job costing, and inventory management. Excellent communication, multitasking, and organizational skills. Proficiency with

ServiceFusion

,

M365 CoPilot, Outlook

,

SimpleK

,

Excel

, and general office software. Ability to prioritize and handle multiple jobs/ projects in a fast-paced environment. Strong problem-solving and technical aptitude is a requirement.

Schedule & Compensation:

Full-Time:

Monday to Friday, 8:30 a.m. - 5:00 p.m. Competitive salary (based on experience). Quarterly performance Bonus offered. Health and dental benefits after probation period. Paid vacation and company holidays.

How to Apply:

Interested candidates are invited to submit their

resume and cover letter

outlining
Only qualified applicants will be contacted for an interview.

Job Type: Full-time

Pay: $30.00-$40.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Disability insurance Extended health care On-site parking Paid time off RRSP match Store discount
Work Location: In person