Job Description

Operations Coordinator
Intertek is searching for an Operations Coordinator to join our Minerals team in our Burnaby BC office. This is a fantastic opportunity to grow a versatile career in Minerals Testing and Inspection
The Operations Coordinator is responsible for
What you'll do:

• Coordinate/Monitor with Operational personnel orders from all clients, agents and/or terminals for sampling, inspection, surveying and analytical services.
• Review client instructions and identify potential problems regarding operations, conflict of interest, ethics or compliance and to alert relevant parties in order to seek solutions.
• Upon receipt of an order for services, completes nomination confirmation, work order, prep requests and any special client instructions.
• Maintains contact with terminals, clients, agents, union personnel and other Company offices as generally required during loading/discharge and particularly where problems are encountered which results in delays.
• To act as a single point of contact for designated clients for all instructions.
• Record events in job files communication sheets of correspondence, communication and any on going issues and action.
• Upon completion of loading/discharge, collects the information provided by field personnel, communicates with the laboratory regarding analysis performed and assembles a final report ready for review and publishing.
• Investigates discrepancies and, in accordance with standard operations procedures or with the approval of management, initiates appropriate corrective action.
• Assembles the completed information for execution of final certification.
• Maintain good records on jobs for purposes of billing, volume reconciliation, claims handling etc.

What it takes to be successful in this role:

• A sound knowledge of coal and coke inspection and testing procedures.
• An understanding of the business requirements of the client, relative to the purpose of the services provided.
• A full understanding of the Company Compliance and Zero Tolerance Policies.
• A working knowledge of the testing of those commodities that are at the core of the business, and of the significance of quality test data.
• A positive attitude and an ability for working and communicating with individuals of diverse cultural backgrounds and sensitivities.
• Any specific educational requirements that might be established by the hiring authority responsible for filling the position.
• Minimum of 5 years of experience in Testing and Inspection Industry, and a knowledge of basic contract do's and don'ts.

Salary & Benefits Information
The base wage or salary range for this position is $32.00 to $38.00 hourly. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, medical, dental, vision, life, and disability insurance, RRSP with company match, tuition reimbursement and more.
Intertek's Commitment
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.
Our Culture of Total Quality Assurance
Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.
A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please email hr.canada@intertek.com
Please apply online at Intertek Canada Careers (oraclecloud.com)
*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Skills Required