Job Description

Implements and administers training activities at a FedEx FedEx station or hub in support of the Company's overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

Essential Functions

Conducts Package Handler orientation sessions. Ensures Package Handler training events are properly prepared and executed with established materials and timelines. Assists Operations Training Manager to help determine Package Handler training gaps and identify development opportunities. Responds to requests for and questions about training initiatives in a timely fashion. Performs and reviews training audits to ensure training is completed and in a timely manner. May need to follow-up with Ops Managers as necessary. Responsible for creating and updating communication initiatives including updating bulletin boards and signage. Tracks package handler attendance, gathering and organizing initial information. Plans and organizes weekly package handler graduation ceremonies. Performs other duties as assigned.

Minimum Education

High school diploma or GED required; Bachelor's degree in Education, Communications, Business Administration, Business Management or related field preferred.

Minimum Experience

One (1) year experience required in instructor-led training, field operations or related area.
Knowledge Skills and Abilities


Related training certifications preferred. Working knowledge of field operations and/or training principles. Software skills, including use of Microsoft Office software and web-based applications. Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals. Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs. Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

0-25%

Qualifications Requises:

Transparence Salariale:

Salaire:

Details Supplementaires:

Shift: Monday-Friday 12:00-20:30, Job Posted date: 10/10/2025 Job Unposted date: 10/17/2025

DENI DE RESPONSABILITE

Cette description de poste est generale et ne pretend pas enumerer ni etre interpretee comme une liste exhaustive de toutes les fonctions, responsabilites et qualifications exigees des employes dans ce poste. Le ou la titulaire devra effectuer toute autre tache assignee, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succes les formations periodiques et maintenir les accreditations annuelles si applicable, et travailler sur differents quarts selon les besoins operationnels. Les titulaires au Quebec doivent etre bilingues (francais et anglais). En plus des criteres habituels de selection, les candidats aux postes exigeant la conduite comme competence fondamentale doivent detenir un permis valide (ex. classe 5, G ou 1[AZ]) et presenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois precedant la candidature. Les candidats seront egalement evalues selon : 1) leur releve annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs resultats aux evaluations de conduite administrees.

Enonce sur l'equite en emploi

FedEx valorise la diversite et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, a l'image de notre clientele et des communautes que nous servons. Nous offrons un environnement securitaire et respectueux ou chaque personne peut s'epanouir. Nous invitons particulierement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautes culturelles et 2ELGBTQ+ a soumettre leur candidature. Notre equipe des ressources humaines adaptera le processus de recrutement selon vos besoins specifiques.