Job Description

At Bluestar Professional Services we're looking for an Operations Analyst to join our thriving team. The ideal candidate will be a self-starter, ambitious, confident, adaptable, and driven, with a strong attention to detail. They are eager to learn and build a detailed knowledge of management and leadership. The Operations Analyst will work closely with the Practice Manager and senior management team to assist on operational projects across the Firm.

What you will do:

Business Operations

Analyze and assess current business processes to identify opportunities for optimization and efficiency. Develop and maintain documentation related to business workflows, policies, and procedures. Assist in day-to-day operations by providing insights to improve operational performance and client satisfaction. Coordinate with various departments to ensure seamless integration of processes across the company.

Data Analysis & Reporting

Conduct business analysis to support decision-making processes and develop data-driven strategies. Compile and analyze data to provide actionable insights that support operational goals. Prepare operational and performance reports as needed. Respond to ad-hoc insights requests from our stakeholders/business partners by pulling and analyzing data.

Project Management

Manage and oversee business projects from initiation to completion, ensuring timely delivery and adherence to budgets. Collaborate with cross-functional teams to define project scope, objectives, and deliverables. Monitor project progress, identify potential issues, and implement solutions to mitigate risks. Prepare and present regular project status reports to management and stakeholders.

Stakeholder Management

Serve as a liaison between business units, IT, and external partners to gather requirements and ensure projects align with business objectives. Facilitate clear communication across departments to drive alignment on project goals and operational priorities. Manage relationships with key stakeholders to ensure expectations are met.*

What you bring:

Strong analytical skills with attention to detail and accuracy Excellent judgement and problem-solving skills Excellent organizational and project management skills Excellent communication skills, both oral and written Proactive approach to work, with a growth and continuous improvement mindset Superior time management skills in order to efficiently multi-task and prioritize In-depth knowledge of Word, PowerPoint, and Excel Experience in project management and knowledge of human resources is an asset Familiarity and a willingness to learn new applications.

Requirements:

Bachelor's degree in a business administration related field and 1 to 3 years of experience. Experience in human resources and professional services is preferred. Ambitious and eager to build knowledge of management and leadership. Collaborative, professional, skilled at relationship-building, with excellent communication skills. Flexible, embracing change with enthusiasm and able to pivot quickly. Knowledge of Project Management fundamentals, trends and methodologies. Excellent interpersonal skills: with a focus on leadership and teamwork. Ability to establish and maintain collaborative working relationships across all areas of the Firms. Able to guide project teams in defining solutions to address any issue or constraint during the project lifecycle. Demonstrated capability to tailor communications and stakeholder engagement to meet the needs of individual projects. Detailed oriented, possessing the ability to think strategically, analytically and creatively. Ability to work independently with minimal supervision, assimilate information quickly and maintain work efficiencies in a changing dynamic environment. Prior work experience as a Business Analyst with knowledge of business process analysis. Knowledge of change management tasks and approaches necessary throughout the project life cycle.

What we can offer you:

A strong reputation among competition, peers, and clients for being respectful and conscientious with practicing law and business operations A competitive compensation packages based on experience with vacation and benefits Opportunities for professional development and career advancement Collaborative and supportive work environment Access to a diverse and high-profile client base Commitment to work-life balance and employee well-being Flexible start and finish times with the possibility to periodically work from home after the probationary period
Only candidates selected for an interview will be contacted.

Bluestar Professional Services is an equal opportunity employer. We encourage all qualified candidates to apply.

Bluestar adopts an inclusive and accessible environment, and we are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment, selection, and assessment process, please let us know.

Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off
Application question(s):

Which office would you prefer as your primary location: Mississauga or North York
Work Location: Hybrid remote in Mississauga, ON L4Z 1S1