Job Description

Our client, an established organization specializing in large-scale program delivery, is launching a brand-new energy efficiency program in Quebec and is seeking an Operations Analyst to support its successful rollout and ongoing operations.
This role sits within the client's operations team and will play a key part in program reporting, data analysis, and cross-team operational support. The team is collaborative, fast-moving, and committed to delivering high-quality results that contribute to meaningful environmental impact across the province.
Key responsibilities
As an Operations Analyst, you will:

• Manage program-related data and conduct complex analyses aligned with operational and reporting needs
• Produce detailed program reports, ensuring accuracy, compliance with contractual requirements, and professional presentation
• Develop and maintain dashboards and KPI trackers to support performance monitoring and decision-making
• Create and enhance analytical tools and dashboards using Power BI and Excel
• Provide reporting and analytical support to staff and managers across multiple teams working on the same program
• Contribute to continuous improvement of reporting processes, tools, and internal workflows

You're a great fit if you...

• Are highly organized, proactive, and comfortable working independently while collaborating with diverse teams
• Thrive in a structured yet evolving program environment
• Have strong verbal and written communication skills
• Enjoy working with data while also supporting people and operational teams
• Are personable, approachable, and motivated by environmental and sustainability initiatives

Qualifications & experience
Strong candidates will bring:

• 2+ years of experience in an operations, analytics, or program support role
• Experience in energy efficiency, sustainability, utilities, or a related field (an asset, not required)
• A Bachelor's degree in Building Science, Engineering, Business, Analytics, or a related discipline
• Experience with financial reporting, client reporting, and/or invoicing
• Strong proficiency in Microsoft Excel; experience with Power Query and Power BI is a strong asset
• A data-driven mindset with excellent attention to detail and a service-oriented approach

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2018 - 2019 Groom & Associates. All rights reserved.
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