Job Description

Job Type:

Full-time, Salaried (up to 37.5 hours per week)

Schedule:

Weekdays, with occasional evenings or weekends as required

Salary:

$?50,264.75 annually

Great Work. Great People. Great Place. GREAT Purpose.



Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you!

About Goodwill:

Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. By showing that we care, working as a team, continuously improving, and being accountable, our organization is driven towards GREATness, all the while, inspiring Albertans to make a difference.

What you'll be doing:

Provide administrative support to the Chief Operating Officer, including calendar management, travel coordination, and report preparation. Support the Director of Logistics, Director of Sustainability, and Directors of Operations for North & South regions with ongoing projects and initiatives. Coordinate cross-functional projects, track deliverables, and ensure timely completion of key operational initiatives. Act as the first point of contact at the Calgary Impact Centre, greeting visitors, managing calls, and maintaining a professional reception area. Handle internal and external inquiries, ensuring excellent customer service and timely issue resolution. Maintain office supplies, support facility tours, and ensure proper use of PPE for guests. Assist in preparing reports, presentations, and communications for internal and external audiences. Support the administration of Standard Operating Procedures (SOPs), internal audits, and compliance documentation. Foster a culture of teamwork, safety, and continuous improvement within operations. Uphold Goodwill's values through professionalism, collaboration, and mission-driven service.

What you bring to the table:

Diploma or degree in Business or Office Administration, or a related field. Minimum three (3) years of experience in an administrative, retail, or customer service role. Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and general reporting tools. Excellent communication and interpersonal skills with a strong customer service orientation. Exceptional organizational and time management abilities with attention to detail. Ability to manage multiple priorities and deadlines in a fast-paced environment. Professional, approachable, and adaptable with a strong work ethic. Demonstrated initiative, problem-solving ability, and sound judgment. Team-oriented mindset with the ability to collaborate across departments. Commitment to Goodwill's mission, vision, and core values of caring, teamwork, continuous improvement, and accountability.
Please note that the selected candidate will be required to complete a Criminal Record Check.

We thank all applicants for their interest in being a part of our GREAT purpose!

Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.


If there are any questions or you require accommodations, please contact careers@goodwill.ab.ca.