Job Description

About Atlas Tools and Machinery

Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation, and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.

At Atlas, we value your enthusiasm, creativity, and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success. We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

Operational Excellence Team Lead - Fulfillment

The Operational Excellence Team Lead - Fulfillment is a key role within our organization, dedicated to optimizing and streamlining our fulfillment processes. As an associate in this position, you will play a crucial part in ensuring the efficient and accurate delivery of products to our valued customers. You will collaborate closely with cross-functional teams to analyze and improve our fulfillment operations, aiming to enhance overall productivity and customer satisfaction. Utilizing your analytical mindset and problem-solving skills, you will identify areas for improvement and implement innovative solutions. With a strong commitment to excellence, you will contribute to the seamless coordination of fulfillment activities, from order processing to shipping, all while maintaining the highest quality standards & delivering an ultimate Atlas experience.

Key Duties & Responsibilities

Order Processing

: Receive and review customer orders, ensuring accuracy and completeness. Process orders using the appropriate systems and software, verifying product availability and shipping requirements.

Inventory Management

: Collaborate with inventory control teams to ensure adequate stock levels are maintained. Monitor inventory accuracy and support efforts to reduce discrepancies.

Order Fulfillment

: Efficiently pick, pack, and ship customer orders, ensuring that the correct products are selected, packaged securely, and shipped in a timely manner.

Quality Assurance

: Perform quality checks on packed orders to ensure they meet established standards. Identify and rectify any issues or errors before shipping.

Process Improvement

: Analyze order fulfillment processes and identify opportunities for improvement. Propose and implement process enhancements to increase productivity and reduce errors.

Technology Utilization

: Leverage warehouse management systems and other relevant technologies to optimize order fulfillment workflows and improve operational efficiency.

Performance Metrics

: Ensure compliance on key performance indicators (KPIs) related to order fulfillment, including order processing time, accuracy, and on-time delivery.

Cross-Functional Collaboration

: Collaborate & work with various teams, such as warehouse ops, shipping, inventory & returns department and other areas of our distribution center operations when required.

Training and Development

: Assist in the training of new team members on order fulfillment processes and best practices. Share knowledge and expertise to foster a culture of continuous learning.

Safety Compliance

: Ensure compliance with safety protocols and guidelines to maintain a safe working environment for all team members.

Qualifications and Skills.

Quick learner. Ability to be a champion of Atlas Core Values to team, colleagues, and customers. Variety of standing and walking throughout the day; repeated twisting of the torso while lifting and pulling inventory from shelves. Regular lifting of 20 lbs or more, must be able to lift up to 70 lbs or heavier. Occasional climbing of ladders. May require ability to operate material handling equipment including pump trucks. Manual dexterity (quick with the hands). Constant communication with coworkers, Team Leads and supervisors. Efficient time management skills. Excellent Microsoft Excel/Office skills.


At

Atlas Tools & Machinery

, we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.


We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted.