Job Description

Reference Number :
SSA_WNPG_042023

Status :
Permanent - Full time

Job Category :
Customer Service

City :
WINNIPEG

Province :
Manitoba

Annual Salary / Hourly Rate :
26.28

Number of positions to be filled :
25

Application Deadline: :
2023-02-24

Description :
Welcome to people with experience in food industry, restaurant, hospitality or airline company (flight attendants)!

Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business.

Based in Winnipeg, you will make the routes of Winnipeg-Toronto, Winnipeg-Vancouver or Winnipeg-Churchill.

Your role will be to :

• welcome and guide them to their cabin or seat
• give safety instructions
• help them with baggage
• serve meals and beverages
• sell snacks and refreshments
• ensure the tidiness and cleanliness of the bedrooms and work areas

You will connect with our customer service teams if Routine is not your \xe2\x80\x9ccup of tea\xe2\x80\x9d; you like challenges and can thrive under pressure, if need be. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.

Some important pragmatic details about the job:

PERMANENT SEASONAL POSITION

SCHEDULE
You are available to work:

• on variable schedule including weekends and holidays and on call (no guaranteed hours)
• for extended periods (approx. 5-6 days) away from home

TRAINING
You will follow a seven-week training session which must be successfully completed before obtaining the position.

SALARY
once position obtained: $26.28/hour

STARTING DATE
April 17th, 2023

Requirements :
You are well-suited for this challenge if you:

• have a strong ability to communicate with a smile, both in English and French
• possess a High School Diploma
• have a minimum of one year of customer service experience, ideally in food service industry, restaurant or airline company as a flight attendant
• must be physically able to lift weights up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all, you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.

Come aboard and apply now!
Condition of Employment:
VIA Rail is committed to protecting the health and providing a safe environment for its employees and customers. VIA Rail has currently suspended its vaccination policy which requires that all members of its staff be fully vaccinated against COVID-19 and provide proof as a condition of employment. Please note, that if the policy is reinstated in the future, employees will be required to comply.

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VIA Rail thanks all applicants for their interest, however only those selected for an interview will be contacted. VIA Rail is an employment-equity employer and encourages all qualified candidates to apply. VIA Rail Canada is proud to be a military friendly employer.