Requisition ID: 7648
Department: Transit Services Department
Service: Transit Strategic Communications & External Relations Service
Branch: Transit Information & Marketing Branch
Employment Type: 1 Full-time Temporary - Up to 18 months
Work Hours: 35.00 /hours per week
Affiliation: ATU 1760
Salary Information: $65,279.76 - $92,588.86 annually (2023 rates of pay)
Location: 1500 St.Laurent
City: Ottawa, ON
Job Category: Transportation
Application Close: 20/04/2023

JOB SUMMARY

Transit Information & Marketing is responsible for the delivery of transit customer information services and new customer information programs for wayfinding and consistency of the OC Transpo brand and messaging to improve the customer experience and transit services in the City of Ottawa.
You are responsible for developing and implementing a comprehensive communication plan to ensure the information communicated to customers, Transit Services staff and the general public is consistent, effective, accurate and up to date. You write, edit and proofread written communication provided to internal and external stakeholders, and provide strategic advice to Management on key communications issues.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in communications, journalism or public relations, or related field
Minimum of 3 years of experience in the field of communications, public relations, journalism, marketing and/or media relations.

KNOWLEDGE

• Effective use of rich media for communications
• Effective communication tactics and techniques using traditional and web-based channels
• Current trends in communications industry and techniques
• Communications strategies and risk management
• Engagement best practices
• Local and current events impacting Transit Services
• Municipal government
• Microsoft Office suite and software such as the Adobe Creative Cloud
• Photography and videography
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
  

COMPETENCIES, SKILLS AND ABILITIES

• Effective verbal and writing (including editing) communications skills
• Excellent interpersonal skills
• Ability to liaise with graphic artists, printers, translators, advertising agencies, etc.
• Ability to propose, develop and implement communication plans and tactics
• Ability to be creative and think logically
• Ability to work independently and as part of a team
• Time management skills
• Ability to work in a fast-paced, deadline driven environment
• Ability to work with senior management and elected officials
• Excellent photography and/or videography skills
• Demonstrates good judgment, tact, discretion, diplomacy, creativity and initiative
• Positive attitude
• Self-motivated
• Organized and dependable
• Interest in current events and public affairs

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.