Job Description

Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: College/CEGEP Experience: 2 years to less than 3 years or equivalent experience

Asset languages

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Hindi Panjabi; Punjabi

Work setting

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Urban area Office

Tasks

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Develop specific plans to prioritize Organize tasks to accomplish the work Train workers in duties and policies Ensure smooth operation of equipment Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Type and proofread correspondence, forms and other documents Store, update and retrieve financial data Sort, process and verify applications, receipts and other documents Send and receive messages Perform basic bookkeeping tasks Organize and schedule office work Label files according to retention and disposal schedules Label, file and retrieve documents Compile data, statistics and other information Receive and forward telephone or electronic enquiries Work on reports from manual or electronic files, inventories and databases Process incoming and outgoing mail manually or electronically Photocopy and collate documents for distribution, mailing and filing Perform data entry Provide customer service File material in storage area

Analytical techniques

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Statistics

Computer and technology knowledge

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MS Excel MS Outlook MS Word Adobe Suite MS Windows Electronic mail Social Media

Type of experience

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Call centre

Area of work experience

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Immigration Correspondence

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Accurate Client focus Dependability Punctuality Adaptability Collaborative Analytical Creativity Efficiency Energetic Goal-oriented Hardworking Positive attitude Proactive Quick learner Time management Resourcefulness

Screening questions

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Are you available for shift or on-call work? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications? What is the highest level of study you have completed?

Other benefits

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Free parking available * Parking available