Job Description

We are seeking an organized, detail-oriented, and proactive Office & Marketing Coordinator to assist our mortgage brokers with day-to-day operations. This role will support a variety of administrative and marketing tasks, ensuring that our office runs smoothly and efficiently. The ideal candidate will thrive in a fast-paced environment, have a keen eye for detail, and be skilled in using social media tools.

Key Responsibilities

Provide front-desk and administrative support to mortgage brokers, including CRM updates and basic record management Support marketing activities by creating visual content using design programs and managing social media accounts for the mortgage brokerage Create, schedule, and post mortgage-related content on social media including rate updates, promotions, event highlights, and educational posts Assist with generating social media content ideas aligned with mortgage products, services, branding, and compliance guidelines Assist with planning and coordinating marketing events and office promotions Edit short videos and visual content for social media and promotional use Monitor social media engagement and direct inquiries or leads to the appropriate broker or team member Perform general administrative duties including filing, organizing documents, data entry, and preparing basic reports Maintain organized digital and physical office records Support office efficiency by following and assisting with established administrative processes
Ideal Candidate

Organized and detail-oriented with the ability to multitask in a fast-paced office environment Comfortable using Instagram, TikTok, YouTube and other social media platforms for business and marketing purposes Familiar with Canva and basic video editing tools Strong communication and customer service skills Able to work independently as well as collaboratively within a team Previous experience in a receptionist or administrative role is an asset
Requirements

Experience performing administrative or receptionist-level tasks in an office environment Basic knowledge of Canva, social media platforms, and video editing tools Ability to manage multiple tasks and meet deadlines Professional, reliable, and able to handle confidential information
Qualifications

Education & experience in marketing support or social media management Proficient in Microsoft Office (Word, Excel, Outlook)
Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Experience:

Marketing Support or Social Media management: 2 years (required)
Work Location: In person